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alguien tiene problemas con la ultima actualización y la comptabilidad con la targeta gràfica?
Sorry to hear about your experience. Would it be possible for you to share the system compatibility report? You may click on Export Report option in the dialog box to get the file. You may attach the file here. I am also sharing a screenshot for your reference:
We'll be able to review it & assist you accordingly. Looking forward to your response.
Hi, I have the same issue since the latest update.
Please tell me solution please!!!
Thank you for sharing the report with us. You're getting this error with Nvidia graphics card. Please check out the latest version of the driver on https://www.nvidia.com/Download/index.aspx?lang=en-us & see if you have any new version available.
If you do not see any update released within a year, then NVIDIA probably has discontinued releasing updates to your driver which is a bit old and either you can update the card or switch off this reporting via preferences.
Edit > preferences > General > Show system compatibility check.
Similarly, people getting Intel driver notification should check the updates on https://downloadcenter.intel.com/product/80939/Graphics
If you find that that driver is latest, but Illustrator is still showing it as incompatible, then most probably it is an old graphic card. You can continue to use your old card as you have been using earlier. Suppress the check via preferences as mentioned above. But it is recommended to work on a later graphics card.
Hope it helps.