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Text get weird when previewing in wireframe in Illustrator v25.2.3 on macOS v11.4 Big Sur

Participant ,
Jul 29, 2021 Jul 29, 2021

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Hello All,

 

After updating the mac OS, I noticed some strange behaver from Illustrator. 

Please check the screenshot.

The text in wireframe looks strange. It is not showing proplery. 

The same file (same font), in previous OS version, I didn't had this issue. It was fine.

 

Did anyone faced this issue? Please do let me know, how we can fix this?

Here are my technical details.

 

Font name - Trade Gothic LT Std
Font type - Opentype

Universal Type Client - 7.0.10

Mac OS - 11.4

Illustrator version - 25.2.3

 

Looking forward!

 

Thanks & Regards,

Hari

 

 

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correct answers 1 Correct answer

Adobe Employee , Aug 03, 2021 Aug 03, 2021
Thanks for sharing the details. I would request you to package a sample document with fonts and please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here. Also, we have recently released an update for Illustrator 2021 (v 25.4.1), which contains some stability fixes. If you are not already on v25.4.1, then we recommend you to update to the latest version and share your observation with ...

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Adobe Employee ,
Jul 29, 2021 Jul 29, 2021

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Hi there,

 

Sorry about this trouble. Could you please a few more details like:

  • Are you referring to wireframe as outline mode?
  • Does your GPU view is greyed out by going to outline mode?
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.

 

Looking forward to your response.

 

Thanks & Regards,
Anshul Saini

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Participant ,
Jul 29, 2021 Jul 29, 2021

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Hello Anshul, Thanks for the responce. Here is my reply to your doubts.

 

  • Are you referring to wireframe as outline mode? - Yes 
  • Does your GPU view is greyed out by going to outline mode? Yes, The font visuabl showing strange in outline view.
  • Is the issue related to a specific document? No, it's for general. Not only for the specific document.

 

Feelfree to ask if you have any questions. Thank you.

 

Regards,

Hari

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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Thanks for sharing the details. I would request you to package a sample document with fonts and please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here.

 

Also, we have recently released an update for Illustrator 2021 (v 25.4.1), which contains some stability fixes. If you are not already on v25.4.1, then we recommend you to update to the latest version and share your observation with us.

 

Regards,

Anshul Saini

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Participant ,
Aug 05, 2021 Aug 05, 2021

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Hello Anshul, Thanks for the responce. Will get back to you asap.

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Participant ,
Aug 05, 2021 Aug 05, 2021

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After updating the software to v 25.4.1, the issue is fixed.

Thank you

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Adobe Employee ,
Aug 12, 2021 Aug 12, 2021

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Glad to hear you're back on track. Please feel free to reach out if you run into any other questions or issues in the future, we'd be happy to help.

 

Regards,

Anshul Saini

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