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Guys, how are you?
This error keeps showing every time I open Illustrator (2021).
What can I do to fix it?
Thank you.
I figure it out. I reinstalled, cleaned the preferences and the error gone.
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What documents do you open?
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illustrator. all in .ai and .eps
that is awkward, isn't it?
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Are these documents that you created and saved, and did NOT do any editing in another app (Acrobat perhaps), or, are they from another person?
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these documents are mine. in illustrator.
some times I saved in pdf
but now, any .ai or .eps shows this error.
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When you open them, what does the layers panel show? Clipping masks over clipping masks?
Where do you save files?
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no. this error appears in the new document or a common one, before loading the workspace or welcome screen. I save them on my computer in the usual folders. 😕
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Did you already try to reset your preferences?
Or if that fails de-install and re-install Illustrator?
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yes. i've re-installed... but I keeped the preferences... maybe I should try reset it as well
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I figure it out. I reinstalled, cleaned the preferences and the error gone.