Unable to install any adobe fonts

New Here ,
Mar 08, 2021 Mar 08, 2021

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Hello all- 

 

So, my 'activated' Adobe Fonts will not show up in any of my programs.

 

I've been attempting to troubleshoot for days now: I installed creative cloud desktop, signed out, restarted my computer, deactivated and activated fonts, and nothing seems to work. I can't even open my fonts panel on the creative cloud desktop, it just infinately loads... so I can't even check if there was a failure to install or something.

 

Not sure what else to do here, anything helps!! RIP 

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Sync and storage, Tools, Type

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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We can't know. You've left out the most important part: System information. That aside the obvious thing to do would be to check your network settings and user permissions. Not being able to "phone home" as it were and sync the fonts can stop this from working just as permission issues could prevent fonts being cached locally.

 

Mylenium

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New Here ,
Mar 10, 2021 Mar 10, 2021

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How do I check those settings? This isn't obvious to me, hence why I asked.

I've never had a problem with this before, so I'm pretty sure my network settings/user permission were all correct at some point. 

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Adobe Employee ,
Apr 11, 2021 Apr 11, 2021

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Hi there,

 

Apologies for the delayed response. I hope your issue is resolved now.

 

If you still have issues, I'd request you to follow troubleshooting steps suggested on this help article(https://helpx.adobe.com/in/fonts/kb/troubleshoot-fonts-illustrator-indesign.html). Hope it helps.

 

Regards,

Ashutosh

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