Hey Adobe......All of my Adobe products are working but Illustrator. I have uninstalled my Wacom, cleaned up fonts, uninstalled and reinstalled Illustrator. The program starts up , but will not open a new doc or exisiting file, it just spins and goes (not responding) and I have to force quit. (Mojave10.14.6)
Does resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) help to resolve the issue? Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.