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VCruntime140_1.dll error while launching Illustrator 2020 on Windows 7

New Here ,
Apr 30, 2020 Apr 30, 2020

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Yesterday everything was fine. Today I get a message that says "the program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem. How do I reinstall Illustrator or how do add the dll file?

 

 

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correct answers 1 Correct answer

Adobe Employee , May 05, 2020 May 05, 2020
Hi there, Sorry to hear about the trouble you are facing with Illustrator. This is a windows error which generally occurred due to the missing or corrupt Visual C++ redistributable files. Please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html) and let us know how it goes. Regards, Srishti

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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I had the same issue. Apparently Illustrator (and many other programs) use C++, and need the most current version installed. The problem was fixed by installing the latest version from Windows.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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Adobe Employee ,
Apr 30, 2020 Apr 30, 2020

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Hi there,

 

Sorry to hear about your experience. Please follow the steps below to fix this problem:

 

 

Let us know how it goes.

 

Regards,

Ashutosh

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Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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I have the photography CC option and none of my CC programs would launch, giving me the same answer. My laptop is only a few months old and I tried this and it WORKED. Thank you.

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New Here ,
Sep 02, 2021 Sep 02, 2021

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LATEST

I had the same issue. I downloaded the files and Adobe works. Promblem now is my System is running at 60 to 70% usage!!!!!! What's going on here? 

 

Bryan

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New Here ,
Apr 27, 2020 Apr 27, 2020

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Yesterday I was usng Illustrator and today I tried to use it and got an error message.

The is the Error message:

'The program can't start becasue VCRUNTIME140_1.dll is missing from your cmputer. Try re-installing th program to fix this problem'

 

I uni-installed and re-installed.

Still no good!!

 

Can anyone help me please.

I've been on wait for Adobe chat for over 30 mins

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Adobe Community Professional ,
Apr 28, 2020 Apr 28, 2020

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Seems an issue with the Visual C++ redistributable packages. Try repairing and see if it works. See instructions in the following link it might help

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

Also use Creative Cloud Cleaner tool and see if it helps

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

-Manan

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Community Beginner ,
Apr 29, 2020 Apr 29, 2020

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Yesterday Illustrator worked fine, today it won't open due to the file VCRUNTIME140_1.dll mysteriously missing.

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Adobe Community Professional ,
Apr 29, 2020 Apr 29, 2020

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That's the second mention of this problem this week. You need to download the Virtual Studio from Microsoft and reinstall. Did the computer do an update?

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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New Here ,
May 01, 2020 May 01, 2020

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This does work!!! I used a program called "Dependacy Walker" that showed me that I was missing a bunch of files. Then I found out that I was missing Microsoft Visual C++ 2015 & 2019. You probably need all of them (from 2005) for Illustrator to run properly. 

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New Here ,
Apr 30, 2020 Apr 30, 2020

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Bonjour,

 

Impossible d'ouvrir l'application illustrator avec l'erreur ci-dessous :Capture.PNG

 

j'ai essayé de desinstaller et reinstaller l'application mais toujours la même erreur.

Egalement de réparer dans les programme l'application microsoftvisual C++ 2017 mais pareil toujours la même erreur...

 

Sachant que les autres app photoshop, indesign fonctionnent.

 

Avez-vous une solution ?

 

MERCI d'avance 😉

 

Léa

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New Here ,
May 03, 2020 May 03, 2020

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Bonjour,

J'ai le meme probleme depuis quelques jours.

Avez vous trouver une solution?

Merci

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New Here ,
May 04, 2020 May 04, 2020

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Bonjour,

j'ai exactement le même problème.

les autres applis fonctionnent correctement.

Merci à Adobe de régler rapidement ce problème.

Pat.

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New Here ,
May 04, 2020 May 04, 2020

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Bonjour,

Voici ce que j'ai trouvé sur un autre forum et qui a fonctionné.

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Adobe Community Professional ,
May 04, 2020 May 04, 2020

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I saw in another thread that going back to version 24.1 helped.

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New Here ,
Apr 30, 2020 Apr 30, 2020

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I keep recieving this message while trying to open illustrator. I have tried reinstalling several times but still recieve this message. inDesign and Photoshop will still open. Any sugestions on what I should try?

 

I was running the most up to date version of Illustrator and am using Windows 7 Professional.

 

Capture.PNG

 

 

{Renamed by MOD}

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Explorer ,
Apr 30, 2020 Apr 30, 2020

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I have also received the identical error. This occurred immediately after installing the newest update this morning.

 

Note that I am running Windows 7.

 

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Explorer ,
Apr 30, 2020 Apr 30, 2020

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I have now been successfully able to open Illustrator, after downloading and installing the newest Visual Studio C++ redistributable file from the Microsoft web site.

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

Note that you will need to know if you are running a 64 but or 32 bit machine to select the correct file.

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New Here ,
Apr 30, 2020 Apr 30, 2020

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イラストレーターを立ち上げようとすると、コンピューターにVCRUNTIME140_1.dllがないため、プログラムを開始できません。この問題を解決するには、プログラムを再インストールしてみてください。とシステムエラーがでます。

何度か再インストールしてみましたが、改善はされませんでした。

改善方法を詳しく教えて頂けますと幸いです。

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Adobe Community Professional ,
May 01, 2020 May 01, 2020

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Visual C++Redistribute Runtimeのインストールがなされていない場合に出てくる現象です。

下記ページより、Visual Studio 2015、2017 および 2019のx64パッケージをインストールしてみてください。

https://support.microsoft.com/ja-jp/help/2977003/the-latest-supported-visual-c-downloads

 

なおGet StartedからIllustrator Communityへ移動しました。

 

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New Here ,
May 01, 2020 May 01, 2020

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教えて頂き有難うございます。

立ち上げる事が出来ました。

ここ数日どうしたものかと思いながら色々試しても

改善できなく困っておりました。

貴重なお時間を頂き、本当に有難うございました。

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Adobe Community Professional ,
May 02, 2020 May 02, 2020

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Hi, we are happy that your problem with Adobe Illustrator has been resolved. If you need help in the future, contact us 🙂

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New Here ,
May 03, 2020 May 03, 2020

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Hi, I know this has been brought up before, but I have tried all the advice given in these old posts and I am not getting anywhere.

  I am a new subscriber to the entire Creative Cloud Suite and the only application that is not working after I have installed Creative Cloud is Adobe Illustrator - the one application I need quite urgently.

  I get the nasty dialogue box that tells me that "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

  I have tried uninstalling, reinstalling, following the detailed instructions for previous posts on this issue and the only difference is that when I try to install the Visual C++ Redistributable 2015, I have trouble installing it because it keeps telling me it cannot find the 2015 file to replace it.

  Please help, as Illustrator is one application I do need right now...

Thanks... Rob

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New Here ,
Apr 16, 2020 Apr 16, 2020

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Whenever I click onto Illustrator programs, it says that VCRUNTIME140_1.dlll was not found. I tried multiple ways to fix it but I couldn't. Anyone has solutions for this ?

 

 

 

{Renamed by MOD}

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