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Vector Smart Object from PS does not open in AI upon double-click

Community Beginner ,
Mar 11, 2017 Mar 11, 2017

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Hello,

I am a CC subscriber, with the latest version of PS and AI, as they upgrade automatically. I run both on Windows 10.

I am unable to go successfully through the following scenario:

1. select a path in AI;

2. grab & drop it in a design in PS ("place" it), so that it becomes a Vector Smart Object;

3. double click on the Vector Smart Object's thumbnail in the PS Layer's palete, in order to further adjust the paths that comprise the Vector Smart Object.

EXPECTED RESULT: the Vector Smart Object should open in AI; upon changing and saving it here, it will automatically update in PS.

ACTUAL RESULT: (1) if AI is not running at the moment, it starts, but will not load my Vector Smart Object; the "home" screen of AI is shown instead; or, (2) if AI is already running (freshly started), its icon flashes in Windows' task bar, but my Vector Smart Object won't load either; the "home" screen of AI keeps showing instead.

This was a crucial workflow in my work. Please advice.

For the record, the exact versions I'm using at the moment of reporting this are:

- Photoshop CC (2017)

- Illustrator CC (2017)

System:

Windows 10 Home,

Intel(R) Core(TM) i7-3520M CPU @2.90GHz

8,00 GB

64-bit Operating System, x64-based processor

P. S.: you am also considering opening an incident against AI, but have no clue where their public bug tracker is (do they have one?)

Thank you,

Claudius Iacob

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correct answers 1 Correct answer

Explorer , Oct 25, 2018 Oct 25, 2018
I believe I've solved my particular issue with Photoshop not opening a Vector Smart Object in Illustrator when it is double clicked. This is specific for Macs running Mojave OS (although it may help others).• Noticed when I right-clicked on an .ai file in my finder window and rolled over "Open With" it had Preview.app set as the default. For some reason, when I recently updated Sierra to Mojave it lost that setting.• Command-I opened file info.• Clicked on lock on lower right of info window to e...

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Adobe Community Professional ,
Mar 11, 2017 Mar 11, 2017

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I am afraid I do not have a solution for your problem.

I work on a Mac and it works fine at my system.

Restart your computer and reset preferences for both applications is what you can try first.

There is a possibility to report it as a bug (via Illustrator's Help menu)

Illustrator Feature Request/Bug Report Form

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Community Beginner ,
Mar 11, 2017 Mar 11, 2017

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Thank you for the link, Ton. Raised an incident. No, restarting and reseting PS and AI did not change anything.

Claudius

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New Here ,
Mar 11, 2017 Mar 11, 2017

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I'm having the same issue with a EPS/AI file I bought in Stock - that should never happen, right?

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New Here ,
Mar 11, 2017 Mar 11, 2017

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I also work on a mac BTW

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Adobe Community Professional ,
Mar 11, 2017 Mar 11, 2017

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Can you describe your problem (it does not sound like the same issue).

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Community Beginner ,
May 13, 2017 May 13, 2017

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I have exactly the same problem on Windows 10 Pro with CC 2017: vector Smart Object from PS does not open in AI upon double-click. Reinstalling applications, deleting preferences does not help. Problem exists from months and I have not found any solution on the web or by myself.

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Community Beginner ,
May 13, 2017 May 13, 2017

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Community Beginner ,
Aug 24, 2017 Aug 24, 2017

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same problem, 

That solution doesn't work for me I can only open one smart object at a time if I try to click another smart object in illustrator it just creates another instance of Illustrator in the task manager but doesn't open the actual object

killing the ghost instances (as suggested in the linked thread) doesn't do anything

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New Here ,
Oct 18, 2018 Oct 18, 2018

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i have the same problem with 2019cc... i have a mac and still no solution yet

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Explorer ,
Oct 25, 2018 Oct 25, 2018

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Same here.

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New Here ,
Oct 25, 2018 Oct 25, 2018

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İ solved my prob by downloadıng 2 older version... İt s strange that it didnt work after i downloaded the previous version...

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Explorer ,
Oct 25, 2018 Oct 25, 2018

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I believe I've solved my particular issue with Photoshop not opening a Vector Smart Object in Illustrator when it is double clicked.

This is specific for Macs running Mojave OS (although it may help others).

• Noticed when I right-clicked on an .ai file in my finder window and rolled over "Open With" it had Preview.app set as the default. For some reason, when I recently updated Sierra to Mojave it lost that setting.

• Command-I opened file info.

• Clicked on lock on lower right of info window to enable changes.

• In section "Open with:" select Adobe Illustrator (select version).

• Then hit button "Change All..." to make that the default.

Reopen Photoshop and the file, double-click on your Vector Smart Object, and it should now open in Illustrator.

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New Here ,
Oct 29, 2018 Oct 29, 2018

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Great tip, I fixed the same problem. Tanx!!!

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New Here ,
Oct 29, 2018 Oct 29, 2018

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RawrRen advice solved it for me!

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New Here ,
Nov 01, 2018 Nov 01, 2018

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I'm also on a Mac, upgraded to Mojave. This is exactly what is happening with me and the fix that worked. What's weird is it was only behaving this way on my iMac, but not on my Macbook which also has Mojave installed. Weird. Thank you for posting your fix!

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Good! Now it working, tnx 😉

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New Here ,
Sep 28, 2021 Sep 28, 2021

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LATEST

Thanks a lot problem Solved 

 

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New Here ,
Oct 27, 2018 Oct 27, 2018

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Associate the file at finder outside photoshop and restart photoshop

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New Here ,
Feb 02, 2021 Feb 02, 2021

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this is how i solved my problem

i put up a short video for non techies

https://youtu.be/W6xJjeX2Z-k

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