Why illustrator CC 2015 very slow on opening file and some operations, like making bitmap patterns.

[ozcanosx-Fdfm98]

I have a file created by illustrator CC 2015. Opening and saving file is incredible slow even i have SSD hdd. After i open file, its very difficult to work. Chosing an object or moving very slow and cannot workable.

In very smal vector file i made a bitmap pattern. It was very usal pattern which like i made before previous version. After apply the pattern, booom... illustrator becomes very slow. Even after i click an object, it response after several seconds.

What is going on? shall i return to 2014 or is there solution??

thanks

[mrbigele]

Simple file saving is significantly slower on Illustrator CC 2015. Pls fix this. It's killing productivity and a deal breaker for highly time sensitive artworks!

[bmxpuck]

seriously adobe, get it together. every time i upgrade i feel like the performance of the creative suite gets worse. TEST YOUR PRODUCTS before you release them. and if you are testing them and still have this many problems, TEST THEM MORE before you release them. i'd rather get an upgrade every other year and have it be super stable and well-performing than have a superficial upgrade every year that may/may not even let me do something as simple as save files properly.

this answer about opening the slow loading files—copying and pasting it in to a new file—can i send you guys a bill for the time it takes for me to do this with hundreds of files? cause if i can't, this answer is utter bull poop.

i think you guys need some competition, when you're the only game it town, i guess it doesn't matter how well your product works cause we have no choice but to use it.

[AshutoshChaturvedi]

If you upgrade to Illustrator CC 2015.1 / Illustrator 19.1 you will not have to run through the copy paste process.

[dvd_mcswn]

Hello - I've installed all upgrades and AI CC 2015 19.1 is still being very slow to open and save files. Please advise, this is very disruptive to my workflow.

Here's my machine:

iMac (27-inch, Mid 2010)

OS: 10.10.4 (14E46)

  Model Identifier: iMac11,3

  Processor Name: Intel Core i7

  Processor Speed: 2.93 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 8 MB

  Memory: 8 GB

[dvd_mcswn]

Seems to appear that it's working better now. Here's what I had to do:

1.) Log out of CC

2.) Log Back in

3.) Shutdown

4.) Unplug for 30 sec.

5.) Start up

6.) Open AI first

7.) Then open files

______

I will post an update if it seems to go wrong again.

[Arrakis]

Is this patch just a regular update in the CC app?  Or is it something I download separate from somewhere? Because I have down all updates in the app but my illustrator and photoshop have both become really laggy lately.   Awful to try and work with.  I never had this problem before any other versions only 2015.  What gives??

[S.Bianchi]

I have the same problem. Since I've updated to 19.1 all is slow. Impossible to work.

[Larry G. Schneider]

Try to turn off the CC Libraries in the Activity Monitor.

[PlatinumSpork]

I've had constant bugs with CC2015 19.1 as well. If its not the GPU Performance button in preferences, or just random quitting and rebooting, its something else. Turning off CC Libraries doesn't work for me either.

I wish I could downgrade my software back to 2014, but everyone in my department has moved forward with it. The interesting thing though, at least in my department, is that everyone that received a new machine with Yosemite installed don't have any problems. Its mainly people that upgraded from Mavericks to Yosemite, like myself, that are left to scratch their heads over this. And I also did a clean install after I upgraded the first time because of all the crashes and reboots.

[Larry G. Schneider]

Did you do a clean install of the OS as well? From your description it might help.

[mediafactor]

Been having this same issue with my new iMac at work and home. The new Illustrator is terrible. I've been an Illustrator user for almost 25 years... yicks:-)

Yes, I did everything mentioned above... does not cure the problem.

I'm just going to re-install the 2014 version. I don;t have time to wait for Adobe to fix this. We have massive deadlines daily and their software is crap lately.

But I pay for a monthly subscription and just feel ripped off every month I get charged.

Bummer really, what else can we use???? They have us by the balls and know, and do not care about their customers. But that's just my opinion. Hate to be offensive but seems things days customer service is next to nothing, long as they get their money.

Make sure your software is 100% before feeding it to us! We pay your salaries!

So, we wait but our clients do not!

If anyone knows of a better solution to Adobe products I'm all ears.

[mediafactor]

How can we go back to Illustrator CC 2014????

Can you guys (Adobe) add that back into the "Cloud" so we can download it instead of CC 2015. CC 2015 DOES NOT WORK!!!!!!!!!!!!!!!!!!!!!!!

It is way to slow to be useful. I'm on a brand new iMac, 27 retina top of the line with 32 mB of RAM. She's as fast as an iMac can get.

I thought it was my old Mac that was having the issue so I upgraded just to run your software. Gee.... does Adobe want to send me $3500 for that? NOPE.

[PlatinumSpork]

You can load a previous version in the CC app under Find Additional Apps. Select All Apps and change it to Find Previous Versions at the bottom and download like you normally would.

[MicahBurke]

Can't believe the only solution to these problems is to downgrade.

[JorisVdW]

I can't even downgrade via Creative Cloud, status keeps saying 'waiting'... Other apps don't seem to have this issue, download and install, no problem... Only Illustrator... Trying to install CS6 now

[Silviu-Ionut]

I just can't believe, the only solution I found to Ai CC 2015.2.0 (19.2) bugs and delays is to downgrade!!!
That is just great! Now what am I paying for in my subscription, just a thought??

I'm soo frustrated.

[PlatinumSpork]

I am downgrading right now. I've had 3 crashes trying to open 19.2 today and I've had enough of it. Nice to know that all the money my company and I spend to use this POS software is going to fill Adobe's pockets instead of fixing the software.

[augdoggink]

I have tried downgrading. Went all the way to CS6 16.0. Everything worked smooth, but all of my work is done in the newer version so that is not an option. Has anyone had any luck fixing this issue on a PC??? Very frustrating.

[Silviu-Ionut]

You should downgrade to Ai CC 2014 (18.0.0), and you'll be able to work with your CC 2015.2.0 artworks.

Ai CS6 (16.0) is way too old to load files saved in CC 2015 (19.x.0).

[augdoggink]

I just got off of the phone with illustrator tech. Illustrator will not read my linked images through my network anymore. It did before I upgraded but is now having trouble with the network. However, If I bundle the ai file and the linked artwork onto a folder on my desktop and work from my desktop everything seems to work how it should. Anyone have any thoughts on how to get illustrator work with my network again? Not having issues with any other programs besides illustrator.

[marty2015]

Is this solution up to date?

Adobe staff, do you really expect us to copy paste all our documents into new ones, in only 9 steps? How on earth would we have time for that?

[Jaysb77]

Hi Guys

I think I came up with a solution to the problem. I was having the problem with files taking forever to open in the newest build of Illustrator 2015 v19.2. I went into the preferences under GPU Performance and disabled the GPU Performance. Closed illustrator and now the files are opening immediately. Hopefully this will fix the problem that everyone is having

UPDATE: After further testing it looks like the GPU Performace is causing an issue with Nvidia Optimus Technology. As soon as I disabled it in the bios Illustrator opens the files immediately now with GPU Performace Enabled Not sure what the problem is regarding the Nvidia Optimus Technology though.

NEWEST UPDATE:

I'm not sure if this will fix your issues or not but here is what I found out with a ton of research and trial and error. Adobe or Nvidia not sure which has a problem but someone does when running your system with Nvidia Optimus enabled. I'm on a PC. If I tried to open Illustrator it would take forever to open, Once I pressed file new it would just freeze on a white screen for quite a long time. I tried forcing the nvidia card to work but all it did was crash the driver, or cause the program to become extremely slow and unstable. No matter what I did I could not get the nvidia card to work with illustrator. It would only work with the on board Intel GPU only

Solution: It turns that Adobe has put in a GPU Sniffer program that checks your GPU Hardware to see if it's going to run well with Illustrator, Photoshop, AE etc. This causes illustrator to run slow especially if it detects or thinks there is issues with your graphics card. I ended up renaming the sniffer.exe file to sniffer2.exe bypassing the GPU check. This finally allowed me to use my Quadro K5100M GPU but it was still very unstable and took a long time to open etc. What I ended up doing was in the nvidia control panel I disabled vsync on my GPU I set it to off, So renaming the sniffer.exe file and turning off the vsync on my GPU completely fixed my issue. Illustrator now opens immediately and there is no lag at all, files open extremely fast etc. No more issues.

Maybe you guys could give this a try if you are on a PC, It might work on MAC too. Hope this helps 

Thanks

Jason

[badsyxn]

hi..

i use windows.

i can't find the vsync on my nvidia control panel.? or it's very different with mac?

[Jaysb77]

I use Windows too. What graphics card (GPU) do you have? You have to go under manage 3D settings. Then under you Nvidia high performance GPU you should be able to change different settings vertical sync should be one of them. Once you find that setting set it to off.

[badsyxn]

I use Galax Geforce GTX 950 black oc sniper