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Illustrator on iPad not working

New Here ,
May 09, 2021 May 09, 2021

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Hi, I've been using illustrator on my iPad for a while now and it's all of a sudden stopped working. I can navigate around the app itself and create a new artboard but it won't allow me to use any of the tools?

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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Has there been an update to either Ai or the iPadOS which was done between when it worked and now when it doesn't work any more?
Have you tried to uninstall/reinstall the app?

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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Do you have an Apple Pencil, and are you trying to use your fingers for the tools?

 

Please describe more clearly what happens when you say it "won't allow me to use any of the tools." Are you selecting a tool, like the brush or pencil, and it is selected and options are available, but you cannot draw? Or are you not able to select from the toolbar at all?

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