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2 InDesign Issues: Images Scaled to 0% and Auto Page Numbering Disappeared

Community Beginner ,
Mar 03, 2021 Mar 03, 2021

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I'm in the middle of editing a 250+ page InDesign doc, with lots of illustrations, and pages that were fine an hour ago have gone wonky...

  • The first couple of spreads are fine, but then the images have disappeared for about a dozen spreads.
  • On those same spreads the Auto Page Numbering set in the Master Pages have gone from showing the correct page number to saying "PB."

Looking into it further, the illustration frames are still there, and the Links show that the illustration is still linking; but in the Link Info it says that the Scale is 0% and that the Effective PPI is "inf x inf" (for "Infinity"..? That would make sense, mathematically...)

And while I can see the text on the page just fine, when I try to make a PDF of those pages they show up as completely blank.

I've quit the program, and restarted the computer, but still have the same problem.

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correct answers 1 Correct answer

Adobe Community Professional , Mar 04, 2021 Mar 04, 2021
Hi sherryy32713912, your document seems to be damaged. What you can try: Export to IDML, open the IDML file with InDesign and save it to a new name. Regards, Uwe Laubender ( ACP )

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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Hi sherryy32713912,

your document seems to be damaged.

What you can try: Export to IDML, open the IDML file with InDesign and save it to a new name.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Mar 04, 2021 Mar 04, 2021

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hi Uwe -

 

Yeah, I found this solution after I posted. Thank you for replying..!

 

Is this just a weird bug that happens very infrequently..?

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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And if Uwe's answer doesn't work, check out the complete list of steps to troubleshoot a damaged file here:

https://helpx.adobe.com/indesign/kb/troubleshoot-file-issues.html

 

If all else fails, here is a link to a for-a-fee file recovery service:

https://markzware.com/products/file-recovery-service/

 

Or you can send your file to idfile@adobe.com.

 

~Barb 

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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"Is this just a weird bug that happens very infrequently..?"

 

Hi Sherry,

the reason for this bug is not clear. It never happened to me, but if you search the forum you'll find some cases.

Do you know what you did before this occured to you?

 

Regards,
Uwe Laubender

( ACP )

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