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2021 Crash on launch - Windows 10 Pro N

New Here ,
Mar 20, 2021 Mar 20, 2021

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InDesign crashes on launch. 

  1. i've tried downloading previous versions
  2. ive tried uninstalling, deleted the Appdata folder if there was any corrupted files, and re-installed no dice
  3. repaired the Creative Cloud app and tried to reinstall

 

heres the crash report: https://pastebin.com/ExqFeF98

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Bug, How to, Performance

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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What is the exact version / build of Windows 10? How much RAM? SSD? 

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New Here ,
Mar 21, 2021 Mar 21, 2021

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Version 10.0.19042 Build 19042. Installed Physical Memory (RAM) 16.0 GB. & 764GB SSD with 107GB of free space

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New Here ,
Mar 21, 2021 Mar 21, 2021

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LATEST

C drive 189 GBs with 100Gb of free space

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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New Here ,
Mar 21, 2021 Mar 21, 2021

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Contacted them! They couldn't fix the issue; I have a meeting with a Senior support team on Monday.

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