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Can't save or undo in inDesign 2021

Explorer ,
Nov 11, 2020 Nov 11, 2020

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I can't save or undo in inDesign 2021

This happens often at the moment and I have to force quit.

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Bug , Performance

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correct answers 1 Correct answer

Explorer , Feb 21, 2021 Feb 21, 2021

This seems to be some issue with indesign and Wacom.

Turn off the touch function on your Wacom tablet when using indesign an the problem should stop. 

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Community Beginner ,
May 15, 2022 May 15, 2022

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LATEST
My tablet isn’t connected to my laptop I haven’t used it in weeks 😕

Get Outlook for iOS<>

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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Same problem occured to me... I have no tablet connected and it just suddently happened. Indesign 2021 Ver. 16.0 Mac 10.14.3

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Explorer ,
Mar 08, 2021 Mar 08, 2021

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Are you using a mac mouse? Trackpad?

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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No. Just the trackpad on the macbook

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Explorer ,
Mar 08, 2021 Mar 08, 2021

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It only hapent to me when I have touch (trackpad enabled) on my wacom.

Do you have a mouse you can use just to rule out the trackpad being the issue?

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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I don't have an external mouse so I used my tablet but it still occured. And when I open the IDML file saved before, as soon as I edit the document it wasn't working again.

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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Recap: update to latest version seems worked for now

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New Here ,
Apr 20, 2021 Apr 20, 2021

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I have the same problem, cant save or save as. If it does do it it takes an absolute age. Can I reload InDesign 2020 as I have been like this for nearly 2 days now. So frustrating

 

 

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Explorer ,
Apr 20, 2021 Apr 20, 2021

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Are you using a tablet or trackpad?

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New Here ,
Apr 20, 2021 Apr 20, 2021

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Using iMac with mouse and it’s taking an age to save files

Is there a bug fix as only just updated indesign

Sent from my iPhone

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Explorer ,
Apr 20, 2021 Apr 20, 2021

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If your still able to save even though taking ages means it might be a diffrent problem sorry.

This issue I had was that I was able to do nothing.

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New Here ,
Apr 27, 2021 Apr 27, 2021

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OS Big Sur 11.2.3 / ID 16.1 – I am facing the same problems for months now ... after some time working with an Indesign document there is no more UNDO possibility and no more SAVE or SAVE AS... after working with previous ID-versions before I hoped it will be fixed with ID 16.1 but still the same problem ... even more problems appear with no possibility to even start ID because no access to preferences. Even after 3 hours chat with an Adobe specialist nothing could be done because it was impossible to install Indesign again after uninstalling ... the only way was to set up all new from a few days older Backup Version ... waste of time, plenty of extra work and still no solution available ...

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Participant ,
Jul 30, 2021 Jul 30, 2021

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I've just started experiencing this problem today.

 

I am not using a tablet.

 

I have a track pad on my laptop.

 

I am using Apple Mouse.

 

This issue could not have happened at a worse time. I am right at the deadline to complete a project. I am putting in the final corrections and edits. Now I cannot save or undo. What's worse, I thought I had been saving for the past hour or so using Command+S. I didn't realize I wasn't saving until I made a mistake and couldn't undo. 

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New Here ,
Aug 06, 2021 Aug 06, 2021

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Same problem, no mouse or tablet attached. Countless hours wasted. Still no fix Adobe?

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Participant ,
Aug 06, 2021 Aug 06, 2021

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Problem "went away" on its own. Now it's 5:19 PM and I'm feverishly working to get my corrections in on a doc that is late being sent to the printer. Just finished going through the entire book, replacing decimals with fractions, only to find I couldn't undo after I created a character style I didn't need. Uh oh. Yep. Can't save. The joy of starting fresh. 

 

UPDATE: Looks like some of my Command+S presses must have worked. Now I just have to figured out what didn't get changed on the last go.

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Community Beginner ,
Oct 14, 2021 Oct 14, 2021

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I've been running into this issue recently.
Until Adobe decides to actually FIX the issue, something I tried that seems to work is to export the unsaveable file as an IMDL file. From what I can tell, I didn't lose anything when I opened it. My save feature also returned. I've only tried this once so far so no guarantees of consistency yet.

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Hello Adobe? I am wasting my effort due to your program 😄 
P/s: No table/ wacom used only Apple mouse.

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New Here ,
Dec 22, 2021 Dec 22, 2021

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Also having this problem.

  • InDesign 2021 (latest updates)
  • No Wacom (Logitech mouse)
  • Windows 10.0.19042
  • Save, Save As, Check In, Save a Copy, Revert, Undo, Redo, Cut, Copy, Paste (all flavors), all greyed out and unavailable
  • Having to explain to Powers That Be why InDesign is still better than Word is getting more difficult with these bugs, and I swear to God I will never forgive y'all if I end up having to do all my design in Word.

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New Here ,
Dec 22, 2021 Dec 22, 2021

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Update:

  • Issue appears when attempting to place (Ctrl+D), drag-and-drop into a frame, drag into a file (outside a frame) or re-link an Illustrator file into the document (not attempted with other formats)
  • Issue can be sort-of resolved by exporting to PNG (perhaps other formats), and importing that instead.
  • Upon a successful import of a graphic into the document, I can once again place Illustrator files.
  • Until it screws up again, inevitably and eventually.

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