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Export Indesign to JPG generates yellow horizontal lines in image

Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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What happens? Al of a sudden I get yellow lines in all my image exports (PNG / JPG)... When giving it more pixels/inch the lines change position and are less wide.

 

Banner-1152x300-v01.jpg

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Bug, Import and export

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correct answers 1 Correct answer

Adobe Employee , May 11, 2021 May 11, 2021
Hi all, Sorry about the trouble this issue has caused. We've fixed this in the latest release. Please update InDesign to v16.2.1 to get this fixed. Here's a link with more details: https://indesign.uservoice.com/forums/601180/suggestions/43234287 Regards, Srishti

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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could you please share a page in INDD file (package) to try to repeat an issue?

Looks like some interferention, and on the central image they are rather blurred then yellow, so it's difficult to say more without looking at the working file.

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Thanks for the quick response! See files with a test-page. As you can see, the issue also occurs with different linked images.

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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for a moment I can't repeat an issue

Test-1152x300_333.jpg

Could you also add the screenshot with an Export settings (e.g. for JPG)?
and some system info: OS and InDesign versions

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Is this sufficient?

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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yes, thanks.Settings are good so I suspect this is the bug of InDesign-MacOS interaction. Declare it as bug here: https://indesign.uservoice.com/

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Done

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Hi Anna,

I suspect that you do not use InDesign version 16.2.0.30.

Cannot test all this because I was not part of the first phase of the release roll-out and never had access to 16.2.0.30. The OP's document clearly is a 16.2.0.30 version one.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I  am experiencing the problem if i create a 150dpi jpg from a document that's 10percent of the original size. The graphic size is 5486x1151mm  - so the document size is 548,6x115,1mm. The images are heavy. Before my update today I no yellowlines in my jpg, but today I have...

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I have the same problem since the update this morning!

 

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New Here ,
Apr 22, 2021 Apr 22, 2021

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We have the same problem, only for Jpg and png.

adv energy_DEF.jpg

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New Here ,
Apr 21, 2021 Apr 21, 2021

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I'm having the same issue with exporting jpg images.

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New Here ,
Apr 22, 2021 Apr 22, 2021

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I am having exactly the same problem too. Yellow lines on all the photos I export in JPG. It happen since yesterday.

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Adobe Employee ,
Apr 22, 2021 Apr 22, 2021

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Hi All,

 

We're sorry to hear about your experience. 
@Interactivez Thank you for reporting it on Adobe InDesign UserVoice. Product team is reviewing this right now.

I'd request all users having similar issue to upvote & add their comment on this UserVoice post to stay updated on this issue. We appreciate your patience.

 

Regards,

Ashutosh

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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This is happening to me too! I've had every .jpeg come out this way - it's not an MAC OS issue, I'm working from Windows 10. Happens when the image file is embedded and linked.

 

export.PNG

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New Here ,
Apr 22, 2021 Apr 22, 2021

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All computers in our office are doing the same thing when exporting since the update. Jpeg leaves multiple lines, PNG leaves a yellow line across ethe bottom of every image. Very inconvient...

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Same issue. WTF

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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You could try this JPEG Export script, which exports via PDF:

 

https://shared-assets.adobe.com/link/ca875a61-546a-416e-6475-ab3f3c29c717

 

The dialog:

jpgexp.png

 

 

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Community Beginner ,
May 04, 2021 May 04, 2021

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I urgently need to export a batch of thumbnails from InDesign to 110px square jpegs. I would use your script Rob if I could figure how how ... I tried loading it in Photoshop ... what do I need to do?

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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Hi sal_belle,

install and run the script from InDesign.

 

Installing an ExtendScript script for InDesign:

https://www.indiscripts.com/pages/help#hd0sb2

 

Regards,
Uwe Laubender

( ACP )

 

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Community Beginner ,
May 04, 2021 May 04, 2021

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Thank you for your quick response! I followed the instructions (sorry had misunderstood and thought PhotoShop was the workaround), installed the InDesign script, ran the script, but got an error message:

 

Screen Shot 2021-05-04 at 6.26.33 pm.png

 

Screen Shot 2021-05-04 at 6.27.20 pm.png

The target folder was just a folder on the desktop.

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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Hi @sal_belle , the target error is referring to Photoshop—the script uses Photoshop to create the JPEG. Try this version of the script and see if will launch Photoshop:

 

https://shared-assets.adobe.com/link/2a8c9d2e-18b9-42f3-7715-f7bc39d747bf

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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What versions of InDesign and Photoshop are you using? Does the script work if you have both Photoshop and InDesign running before you run the script?

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Community Beginner ,
May 04, 2021 May 04, 2021

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Hi Rob

 

Photoshop 22.3.1

Indesign 16.2

 

Do I need both open? I tried with both open – still getting the same error message. Shall I do a full computer restart?

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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still getting the same error message

 

Are you getting the error with the alternate script I posted above—ExportJPEGV2?

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