Copy link to clipboard
Copied
I'm using InDesign CC 2018 and am trying to open 7 files by dragging them to the InDesign icon. It opens 6 of them and then I get the "cannot handle the request because a modal dialog or alert is active" pop-up. The problem is that I can't find a modal window, so I can't close it.
I know that's vague but that's exactly what's happening. I'm on a 2017 iMac running High Sierra.
Thanks,
Lloyd
Thanks for the reply. I force quit InDesign and haven't had the problem since.
Copy link to clipboard
Copied
Hi Lloyd,
Sorry about this. Could you please confirm what happens if you open all seven files one by one?
Regards,
Srishti
Copy link to clipboard
Copied
Thanks for the reply. I force quit InDesign and haven't had the problem since.
Copy link to clipboard
Copied
I forced quit. And it's still happening... Not sure what to do?