• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

GREY BLANK FILE OPENS WHEN I OPEN AN EXISTING SAVED FILE

New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

InDesign CS5.  When I open a saved file CS5 also opens a greyed out file that sits behind my working document.  It has no detail on it at all.  When I close it both it and the working file close.

 

I think it started after I caught an unknown key during a command-option operation.

 

Can aynone advise what I should do pleae?

 

Stuart Bell

TOPICS
Performance

Views

349

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 24, 2021 Feb 24, 2021

I think you have enabled the application frame. Go to the Window menu > Application frame (the last item) and uncheck it.

Votes

Translate

Translate
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

CS5? Really?

What operating system is this on? CS5 is unsupported under any modern Mac or Windows system.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

It's a Mac 27" running High Sierra.  OS 10.13.6

 

The Application frame was ON.  I've turned it off and all is back to normal.  There must be a secret Apple keystroke as I don't even know what that facitlity did or even that it was there.

 

Phew!  I'm in the middle of a job and thought CS5 was dying on me.

 

Thank you so much.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

I think you have enabled the application frame. Go to the Window menu > Application frame (the last item) and uncheck it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

That would on be on a Mac. We haven't established that and with CS5 I'd be pretty surprised.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

The screen shot shows that the OP is on a Mac, and honestly I don't remember if application frame existed with CS5.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

Sorry...didn't see the screenshot since I'm answering by email.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

No problem…

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

Definitely a Mac and the application frame is on.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

LATEST

It's a 2017 iMac.  Thanks again for your help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines