We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Hi! I'm creative an interactive poster where I ahve an info icon buuton which will open a pop-up window with more infomration.
FRom 63 buutons, 50 are finally working, but the last 13 are not. The info button is in the PDF, but when I click nothing pops-up.
an someone tell me why or suport me with this.
Characteristics of the "info" icon button:
Characteristics of the pop-up window:
I'm working with layers:
Works fine here:
Does not work at all in these last 2 columns:
Hi! I'm creating an interactive poster where I have an "info" icon button which will open a pop-up window with more information.
From 63 buutons, 50 are finally working, but the last 13 are not. The "info" button is in the PDF, but when I click nothing pops-up.
Could someone, please, tell me why or helpe me out here. 🙂
Thanks and sorry about the writing on the original message.
Copy link to clipboard
can you duplicate a popup that does work and just swap out the text?
i often have issues like this with indesign. inconsisten performace. i also make things into objects to clear them out and set up the popup again one at the time till it works.
Thanks Jonathan for your support. No, it doenst work after trying what you suggested, but I will give it a try again with not with the info" button instead of the pop-up boxs.
I will keep you updated on the results 🙂
Okay, I just tried it and it doesnt work 😞 I really don't understand why it doenst work.
Is there a limit for buttons or something when it open on the Acrobat?
When I use the EPUB preview most all of the buttons work, only the 5 do not. However, when opening the Interactive PDF 13 buttons don't work.
You can't test a PDF with the EPUB preview panel. They are totally different.
As for the buttons not working, without totally examining the files, it's impossible to tell what's going on. What I can tell you is that I would never personally take on a PDF project like this. With that many buttons it's bound to be wonky.
If you wanted to do it as an EPUB, you could accomplish this with a multi state object.
Thanks for your message.
My sales colleagues want to be able to use a PDF with a client where they can click on each topic ("info" button) and have a definition of it (pop-up box).
I tried to tell them that this is not the best way or tool.
The EPUB made in indeisgn when saved as a PDF looses the interative buttons? Is it possile to create it as a EPUB and then keep the buttons functioning if saved/exported as an intercative PDF? (I don't think so, but wanted to ask anyway)
Some features overlap...some don't. If this is for sales material, what devices are the sales people using?
Wrote you on a PM. Thanks for the support 😉
Copy link to clipboard
You can have a word or words or an image (such as a button shape) as a document hyperlink to say another page in the document, or to an external website. Some devices, for example, iPads, don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc. Multi-state object (MSO) don’t work at all in an Interactive PDFs.
It is the first time I'm actually using all this features like this and maybe the last time I use with this extent 🙂
You may have found the limits of the software.