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Hyperlinks not working from smartphone

New Here ,
Jul 07, 2021 Jul 07, 2021

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Hi. I'm new here. 

I don't use indesign often because I switched careers. Currently I have produced a PDF using InDesign with hyperlinks to WWW and to destination text. On laptop they all work,  but on my smart phone only the first weblink works. 

Can anyone advise me why this error is occurring please?

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Adobe Community Professional ,
Jul 07, 2021 Jul 07, 2021

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It's probably not working because many PDF readers (especially those for web browsers or mobile devices) have very poor implementations of PDF. Consequently, interactive PDF features are very unreliable on such devices/software. 

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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Are you using Acrobat for the mobile device?

Highly recommend it. 

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