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InDesign 16.1 beachballing constantly on iMac Pro Catalina 10.15.7

New Here ,
Feb 11, 2021 Feb 11, 2021

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Title says it all.

Updated to latest InDesign 16.1, and boom... it's useless.

I'm running on:

iMac Pro 

32.Ghz 8 core Intel

32Gb memory

Given this mac is a monster machine, you'd expect good old InDesign to run OK, but nope.

Tried the reset prefs option and still terrible. Turned off GPU, and beachballs even longer when turned off.

 

I'm running out of ideas here. Any tips anyone?

TBH I'd expect it work flawlessly on a system like I have...

 

Cheers all

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Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

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Make sure you've used the correct method for restoring preferences and caches using this link:

 

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDe...

 

I have no such problems with InDesign 16.1 and Big Sur 11.2.1 on my MacBook Pro.

 

Worst case, you could try uninstalling and reinstalling InDesign.

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

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Hi there,

 

Sorry to hear about this trouble.  I am hopeful that the issue is fixed by the suggestions shared above. If not, please try the steps shared on this page ( https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag... ) and share your observations with us.

 

While performing each step, please make sure that InDesign and other Adobe apps are closed. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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