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InDesign 16.1 freezing with paragraph styles

New Here ,
Mar 29, 2021 Mar 29, 2021

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Is anyone having issues with InDesign 16.1 crashing when trying to update paragraph styles, specifically additng bullets or using preview? I can't get my file to do anything anymore, without freezing and having to force quit. It doesn't seem to be happening with 15.1.3, so my thought is that it's a bug, but I can't wait until it's fixed, as I'm in the middle of buidling a template for a 400 page book, so frustrating. Any suggestions?

 

Also having issues with Illustator latest update and my graphics card. 

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correct answers 1 Correct answer

New Here , Apr 01, 2021 Apr 01, 2021
Hmmm. will try the preference reset. Not sure I have access to cached files as I'm on a work computer and they don't give us adminstrative rights to sytem files. For fonts, for this particular style, I was just using Calibri, so pretty standard, not sure why that was happening. I decided to start over in a clean file in a lower version of Indesign, and it solved the problem temporarily. Hopefully, the file will remain stable if I do any updates.  For illustrator, I found on another thread that t...

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Have you tried resetting preferences or deleting cache files to see if it alters this crashing behavior?

Also, what font is being used? A specific font or any font?

Mike Witherell

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Hmmm. will try the preference reset. Not sure I have access to cached files as I'm on a work computer and they don't give us adminstrative rights to sytem files. For fonts, for this particular style, I was just using Calibri, so pretty standard, not sure why that was happening. I decided to start over in a clean file in a lower version of Indesign, and it solved the problem temporarily. Hopefully, the file will remain stable if I do any updates. 

 

For illustrator, I found on another thread that this was a common issue re: graphic cards incompatability error and it fixed it by turning off a prefernce that was recently added as a default.

 

Thanks for your help. 

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Adobe Community Professional ,
Apr 13, 2021 Apr 13, 2021

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Andie V. said:
"Not sure I have access to cached files as I'm on a work computer and they don't give us adminstrative rights to sytem files."

 

InDesign's cache files usually are in a subfolder of your user folder. You should have full access to it.

On a Windows 10 system the default for the InDesign 2021 cache folder is this:

Username > AppData > Local > Adobe > InDesign > Version 16.0

 

Regards,
Uwe Laubender

( ACP )

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