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InDesign 2020 causing external monitor to cut out

New Here ,
Jan 22, 2021 Jan 22, 2021

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I have a new BenQ monitor that I'm using with my Mac Book Air 2015.

The monitor seems to be cutting out for 1-3 seconds every time I use InDesign 2020 v15.0.3.425. I'm on Mojave operating system (10.14.6)

 

It doesn't do the same when I use the other programmes on my computer, including Photoshop. Has anyone else had this problem?

 

Is this a bug? Any other solutions?

 

Many thanks.

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Bug, Performance

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Adobe Community Professional ,
Jan 22, 2021 Jan 22, 2021

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What OS is your Mac 2015 running?

 

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New Here ,
Jan 23, 2021 Jan 23, 2021

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Thanks for responding.

Mojave 10.14.16.

I don't seem to have a problem with Photoshop, Illustrator etc, just InDesign. Have put that version in original message for ref.

 

Any ideas?

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New Here ,
Jan 23, 2021 Jan 23, 2021

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Sorry, OS: 10.14.6 (in original message, but typo in my reply!)

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Adobe Community Professional ,
Jan 23, 2021 Jan 23, 2021

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Does it make any difference if you turn on/off the GPU performance options in the InDeisgn Preferences?

Are you using the Dark theme-  what happens if you use a different theme? 

Select InDesign>Preferences>Interface. In the Appearance section select the desired Color Theme. The choices include Dark, Medium Dark, Medium Light, and Light.

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