InDesign 2021 does not launch on Windows 10

New Here ,
Dec 14, 2020 Dec 14, 2020

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Hello,

we have 2 installations of indesign on a pc here. 2020 and since a few weeks 2021! But now suddenly the 2021er version opens with a crash!! We can not start to work. The OS is Windows 10 1903.

Can anyone help? Here is the crash report.

Thank you

 

 

{Crash report removed/Renamed by MOD: Please share crash report by attaching a text file}

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Adobe Employee , Dec 20, 2020 Dec 20, 2020
Hi there, Sorry to hear about your experience.  Please update Windows 10 to the latest version & see if it helps with the launch. You may also try suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign/td-p/11487287?page=1) & see if it helps. Regards, Ashutosh

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Adobe Employee ,
Dec 20, 2020 Dec 20, 2020

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Hi there,

 

Sorry to hear about your experience.  Please update Windows 10 to the latest version & see if it helps with the launch.

You may also try suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & see if it helps.

 

Regards,

Ashutosh

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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LATEST

Hope your issue is resolved by now. We have just released Adobe InDesign 2021 (v16.1) with multiple stability & performance fixes. I'd request you to update your app to the latest version & see if it helps to improve the performance of the app. Thanks!

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