Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


InDesign and PDF comments: extremely slow

Explorer ,
Dec 26, 2019 Dec 26, 2019

Copy link to clipboard

Copied

Lately I've been doing a lot of publications and importing PDF comments into InDesign. But approving each change is extremely slow. Between 10–15 seconds for each one. Anyone else suffering poor performace? Anything can be done to improve this?

InDesign v14.0.3

MacOS 10.14.5

TOPICS
Performance

Views

484

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 26, 2019 Dec 26, 2019

Copy link to clipboard

Copied

What are the rest of your system specs? RAM? SSD? Processor?
Have you tried InDesign 2020?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 26, 2019 Dec 26, 2019

Copy link to clipboard

Copied

Hi Daniel, 

 

Sorry to hear about the trouble you are facing with InDesign. I would request if you can share a few more details like:

 

  1. Does this happen on a specific file?
  2. Where are the files saved, locally or on any network or shared drive?
  3. Do you use any third-party plugin?
  4. Have you tried updating to the latest version which is InDesign 2020?

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 26, 2019 Dec 26, 2019

Copy link to clipboard

Copied

Just timed it: average time to accept a single word text change from PDF Comments tool is 23 seconds. As I have 430 text changes to make, almost three hours to accept these changes. It's a great tool but it's just not practical to use it currently.

 

1. This happens on several files in the last week.

2. The files are locally saved to the internal solid state drive

3. The only plug-in installed is APID ToolAssistant

4. Same issue with both 2019 and 2020 versions of InDesign

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 27, 2019 Dec 27, 2019

Copy link to clipboard

Copied

How much RAM do you have? What processor? Have you tried disabling the plugin?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 31, 2020 Aug 31, 2020

Copy link to clipboard

Copied

I am having the same issue and am working on a 530 page document. It's just too time consuming to work this way. I want to manually enter the edits but can't figure out how to remove the PDF comments from the document. Even without using the feature the document is dragging. Any thoughts?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 14, 2020 Dec 14, 2020

Copy link to clipboard

Copied

@Eliza5C49 My tips would be remove any GREP styles in your paragraph styles. They seem to be the biggest factor towards the slow crawl of PDF changes. If you want to delete PDF comments, go to the PDF comments panel, click on the hamburger preferences icon, click "Delete All Comments". 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Apr 29, 2021 Apr 29, 2021

Copy link to clipboard

Copied

LATEST

I'm having problems with PDF Comments as well. I'm using CC19 on a 464-page book (my client needs it to stay in CC19, so I can't use 20 or 21 which, I hope, have better versions of this feature). After each "Accept" I have to wait about 10 seconds for the change to be made. The PDF Comments window occasionally freezes, so I have to close it, reopen it, and scroll back down to where I left off. Then at times the window starts scrolling down on its own and I can't stop it. Have to close the window and reopen it again. Pretty frustrating!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines