Every few days, when I open Indesign, it comes up with a blank black screen (normally the opening screen shows all the latest projects I am working on). I can access my existing files from the pull down menu and everything seems to work, but I cannot open a new file. The only solution I have found is to keep reinstalling Indesign ... but I shouldn't have to keep doing this! I tried contacting Adobe support and was on hold for two hours and the individual I spoke to wasn't very knowledgeable and finally we agreed that I should reinstall, which I did and everything went back to normal. But as I said, every few days the problem reoccurs.
Any advice (not too technical please) would be appreciated. tx