Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

InDesign crashed when exporting to pdf -- recovery files unable to open

New Here ,
Jan 29, 2021 Jan 29, 2021

Copy link to clipboard


Running InDesign 16.0.2 on macOS Catalina - Finished an ad design and when I went to export it as a PDF, InDesign crashed. Being under deadline I went into stress shock so don't even recall what the error report read or if I selected to have it sent.


I have gone into the InDesign Recovery folder and there are a few files listed there from the time of the crash; however, I am unable to open the InDesign documents. Error reads: Cannot open the file DBTmp........ Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.


Have spent too much time already trying to figure this out so any help getting one of the recovery files open will be greatly appreciated. Hoping to not have to recreate the whole ad over!

Bug, How to, Import and export







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation