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InDesign is unable to save this file (Was, "HELP PLEASE!!")

New Here ,
Mar 20, 2021 Mar 20, 2021

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Hi, I just downloaded adobe InDesign on my laptop for the FIRST time. Once it downloaded, I created a new blank document and tried to save it under a the project name before I started working. When I went to save, AFTER CHANGING NOTHING, InDesign gave me this message. "InDesign is unable to save this file. We tried, but it appears to be damaged." Im very confused on why this is happening since I literally haven't changed any preferences or settings at all. Please someone know how to help me! thank you so much.

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Bug, How to

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Adobe Community Professional ,
Mar 20, 2021 Mar 20, 2021

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What laptop? What specs? What OS? 

RAM? Disk space? Any other info?

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Adobe Community Professional ,
Mar 20, 2021 Mar 20, 2021

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Has this happened once? Or have you tried this several times and it's happened repeatedly? And have you tried to do something — anything — to the new file before then saving it?

 

What kind of system do you have? Mac or WinTel PC? What is its specifications?

 

Have you tried uninstalling and reinstalling InDesign?

 

We need to get some information to be able to help you. Please let us know the answers to these questions — and if things work after you get the answers to these questions — and we'll better be able to help you.

 

Randy

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