InDesign issue - Can't create new file

[PDeml]

I can enter the size and everything, but when I click the Create button nothing happens.

[Derek Cross]

Which version of InDesign and OS?

You normally create a new document: File > New > Document, you then enter the specifications and click OK.

[PDeml]

Yep - I've been using it for years. For some reason today I can't create a new file. I have restarted my mac and ID and it still isn't working. The only thing I can do is open an existing file and edit that and save as a new file.

[PDeml]

OS 10.15.7, ID 16.0

[Derek Cross · Accepted solution]

It might be worth resetting your InDesign preferences.

[PDeml]

That worked - thank you!

[Norrdin29771569n4lj]

https://helpx.adobe.com/x-productkb/global/2-step-verification-account-security.html