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InDesign, Photoshop and Premier Pro crashes when activating Fonts from Fontbase

New Here ,
Sep 28, 2020 Sep 28, 2020

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Dear Support,

Even I'm facing an issue while installing fonts. I use Fontbase (2.13.2) free version, and it pretty much works fine. When I activate one of my fonts from the local repository using fontbase most of the programs (Photoshop, InDesign PremierPro)  crashes. I have noticed Illustrator doesn't crash, just these three as I always use the above 4 apps. Something is term=billiy wrong.

 

I'm on Mac with OS Catalina 10.15.7 and all the latest Adobe CC

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Adobe Community Professional ,
Oct 01, 2020 Oct 01, 2020

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you may have a corrupt cached adobe font.  clear fontbase's cache.

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New Here ,
Nov 21, 2020 Nov 21, 2020

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I cleared the font cache still no solution.

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Adobe Employee ,
Oct 01, 2020 Oct 01, 2020

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Hi there,

 

Sorry about the crashing! I understand that's really frustrating. Are these applications up to date?

 

You may try the steps shared on this help article and share your observations with us. We’re here to help! 

 

Regards,

Srishti

 

 

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New Here ,
Nov 21, 2020 Nov 21, 2020

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All my apps are up to date, it's on auto-update mode. I checked those articles nothing could solve it. I cant remove Fontbase, and Adobe Font Kit isn't feature-rich, I cant upload one by one font there. 

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