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Packaging an InDesign file

New Here ,
Jul 17, 2023 Jul 17, 2023

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I dragged my feet on upgrading InDesign. After struggling with sharing files with other designers and print vendors, I upgraded to 18.4. Now I am trying to package a very simple file - 1 image, 1 font, no funky charaters in titles. It gets jammed when "creating PDF/IDML" and never completes. I can easily prepare this project manually, but typically work on files with many pages and hundreds of images. Has anyone experienced this? 

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Bug , Performance

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Community Expert ,
Jul 17, 2023 Jul 17, 2023

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Start a new document with the same dimensions

And use the Move pages to move your current doc to the new document.

 

Try package again.

 

Your guess is as good as mine to why it's not working - but something has gone awry.

 

If it's all documents doing this then try

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

or

 

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Community Expert ,
Jul 17, 2023 Jul 17, 2023

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It's just for archiving - not sharing it with your printer, right? 

 

Try to untick IDML and PDF creation - see if it will finish. 

Then tick only IDML and then only PDF - so you can determine what is the problem. 

 

If it's during PDF creation - you may try to turn off background tasks:

 

https://creativepro.com/a-new-workaround-for-that-pesky-background-export-issue/ 

 

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Community Expert ,
Jul 17, 2023 Jul 17, 2023

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When you upgraded your InDesign if you used the option to import previous settings and preferences then that could be the source of your problem. Using preferences that were prepared for an earlier version of InDesign can often lead to poor performance. Try resetting your preference files. This will restore the program to its defaults which could fix the issue.

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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Mentor ,
Jul 17, 2023 Jul 17, 2023

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LATEST

Do downgrade to 18.3

 

https://community.adobe.com/t5/indesign-discussions/18-4-update-doesn-t-export-all-pdfs-properly/td-...

 

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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