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I'm using InDesign 15.0.03. I had to delete my preferences to correct another issue and since doing that, my cursor will not work in the pages panel. I cannot grab and drag a master page down to create a new page, nor can I move pages around even with the "allow to shuffle" unchecked. I have deleted the preferences again, tried multiple documents, restarted InDesign, restarted Windows explorer and made sure everything is up to date. Very frustrating! Any help is appreciated.
I think the path to the caches folder on Windows is:
C:\Users\~UserName\AppData\Local\Adobe\InDesign\Version [#]
On OSX it is:
/Users/username/Library/Caches/Adobe InDesign/Version #
UI problems usually are from corrupted caches
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Try trashing the cache once and see if it helps
-Manan
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Thank you for your suggestion. I tried that and it didn't work.
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Does the problem happen with a new document? Could you clarify which folder did you trashed to clear your cache?
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It did happen with a new document, but I think I have it solved! I trashed the cache by holding down Ctrl-Alt-Shift on startup. I checked again with existing doc and with new doc, even a different existing doc and the problem persisted. Then I noticed it happening with graphics and text boxes, too (this was new). So I started the process again.
I trashed the prefs, restarted Windows Explorer and finally restarted the machine completely. This finally worked!
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I think the path to the caches folder on Windows is:
C:\Users\~UserName\AppData\Local\Adobe\InDesign\Version [#]
On OSX it is:
/Users/username/Library/Caches/Adobe InDesign/Version #
UI problems usually are from corrupted caches
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Thank you for your help!