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Hello, I'm trying to open a file but the system returns the following message: The requested operation could not be performed on the "unknown document" file in InDesign. Can someone help me?
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Hi there,
Sorry to hear about this trouble. I am hopeful that the issue is fixed by now. If not, please email your file to idfile@adobe.com & we will take a look at the file. There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired.
If the file is larger than 10 Mb, you can upload to Creative Cloud account ( https://helpx.adobe.com/in/creative-cloud/help/share.html ) and send us the document link.
I must also inform you that file recovery can't be guaranteed with a 100% success. We'll surely try our best.
Regards,
Srishti