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Published Online documents left/right browsing keys appears/disappear from mobile only view.

Explorer ,
Feb 08, 2021 Feb 08, 2021

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Here is a link to have a look https://indd.adobe.com/view/80b7917b-13ad-40fb-89ad-9900f61b2fe7

Although it works fine on desktop, On mobile, arrow keys and control bar appear about 2-3 sec. If I clik on it they are staying visible and working. After about 4 sec control bar and arrows disappear and can't restore them. I tried a lot of times and I am getting the same behaviour. I am using Windows10/Indesign 16.0.1x64 and my mobile is Redmi note 8.

Could you help me please?

 

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Community Expert , Feb 09, 2021 Feb 09, 2021

It has always hid these on my iPhone after a second. It has never kept the left / right arrow or bar at the bottom. Part of a mobile feature. Try this link and see if it works on your phone. One of my draft Publish online files. It is a big file so be patient

  https://indd.adobe.com/view/692332d8-ab2c-4a5d-998a-7538caaae2a5

Let me know - it could be the phone you are using

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Community Expert ,
Feb 09, 2021 Feb 09, 2021

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It has always hid these on my iPhone after a second. It has never kept the left / right arrow or bar at the bottom. Part of a mobile feature. Try this link and see if it works on your phone. One of my draft Publish online files. It is a big file so be patient

  https://indd.adobe.com/view/692332d8-ab2c-4a5d-998a-7538caaae2a5

Let me know - it could be the phone you are using

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Explorer ,
Feb 09, 2021 Feb 09, 2021

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Nice work there. I don't know why nobody is interested in find a solution in such a major "issue". I am really amazed on how Google/Adobe are treating us. I had a messaging with an Adobe stuff and he ensure me to invest more and look for a solution. I hope he will surprise me pleasantly. I will try also to ask Google about it. Probably is their fault as it's working fine in Mi browser.

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