Recent file thumbnails not showing up in homescreen

[dzgnr89]

Whenever I open Indesign 2023, v18.1 the Home screen does not display the names and thumbnails of the recent files made.

What should I do to solve this issue?

I tried uninstalling and re-installing but I still encounter this problem.

I have set my recent file preferences like this.

[Steve Werner]

I would try restoring your InDesign preferences and caches. Here's how:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

[Steve Werner]

Incidentally, reinstalling does not change these preferences and caches so you need to use this procedure to create a "clean" version of InDesign.

[dzgnr89]

Just tried all the methods given there

• Rebuilding the preference files by holding ctrl+shift+alt during startup
• Manually removing 'InDesign SavedData' and 'InDesign Defaults'

•  Rebuilding the cache files by removing folders here

           C:\Users\user\AppData\Roaming\Adobe\InDesign
           C:\Users\user\AppData\Local\Adobe\InDesign

Still facing the same issue.

[Steve Werner]

Go to Preferences > File Handling. Check to make sure number of Recent Items to Display is not 0.

Make sure Always Save Preview Images with Document is checked.

[dzgnr89]

Yes. These options have been like that already by default since I reset preferences and cleared cache. They are  in accordance with enabling of thumbnail preview in homescreen. 

[Steve Werner]

I've run out of suggestions. Let's see if others have a suggestion.

[dzgnr89]

Bump.....

[Lorraine Mc]

Just happened to me in ps 2024 after the latest update.

[Steve Werner]

Photoshop issues will need to be posted in the appropriate forum. Each application has its own management and its own issues. Here's the one you want:

https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&lang...