• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to launch InDesign

New Here ,
Jan 10, 2021 Jan 10, 2021

Copy link to clipboard

Copied

Hi, I am a student who is a subscriber to Adobe. But I have a problem these days. All other programs work well, but the indine hasn't worked for about four months. When you turn on the indine or open the in-design file, the lock does not work and can only be forcibly closed. It's such a waste of money to subscribe to. Can you fix it?

 

{Renamed by MOD}

TOPICS
Performance

Views

151

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 10, 2021 Jan 10, 2021

Copy link to clipboard

Copied

Which version of InDesign and OS?

How much RAM and spare disk capacity do you have?

Have you tried resetting the InDesign preferences?

Can you describe in detail the issues?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about this trouble.  I am hopeful that the issue is fixed by now. If not, please try the steps shared on this page ( https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag... ) and share your observations with us.

 

While performing each step, please make sure that InDesign and other Adobe apps are closed. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 08, 2021 Feb 08, 2021

Copy link to clipboard

Copied

LATEST

I had an issue with Indesign giving e the Save dialog box within a few seconds of opening or creating a new document. I stopped Time Machine making backups and the "crashing" stopped. Try stopping Time Machine and then opening InDesign and see if that works

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines