• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to open InDesign 2017 on MAC. Error: Cannot open Library "ButtonLibrary.indl".

Explorer ,
Jul 18, 2019 Jul 18, 2019

Copy link to clipboard

Copied

Dear friends,

I work with MacBook Pro, and lately Indesign has been opening with a glitch, please see the screenshot attached. Any suggestions on how to fix the problem would be very helpful.

Thank you again and have a great evening.

Screen Shot 2019-07-17 at 10.37.11 PM.png

{Renamed by MOD}

Views

837

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 20, 2019 Jul 20, 2019

I've had this issue before with an InDesign library. Have a look at this advice: InDesign crashes on launch if InDesign libraries are stored on the network

Votes

Translate

Translate
Community Expert ,
Jul 18, 2019 Jul 18, 2019

Copy link to clipboard

Copied

You show you're running InDesign CC 2017 (two versions behind). Is there a reason you haven't updated to more recent versions which might fix bugs?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2019 Jul 18, 2019

Copy link to clipboard

Copied

In addition to Steve's question what operating system are you using?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 19, 2019 Jul 19, 2019

Copy link to clipboard

Copied

Hi there,

Thanks for reaching out. This error shows that we have some issue with the Button Library in the InDesign application folder. Looks like we need to reinstall the application completely. Could you please confirm which operating system (exact version of macOS) you are working on?

Regards,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 20, 2019 Jul 20, 2019

Copy link to clipboard

Copied

I've had this issue before with an InDesign library. Have a look at this advice: InDesign crashes on launch if InDesign libraries are stored on the network

If the answer wasn't in my post, perhaps it might be on my blog at colecandoo!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 21, 2019 Jul 21, 2019

Copy link to clipboard

Copied

yes, that worked like a charm...thank you so much again

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 21, 2019 Jul 21, 2019

Copy link to clipboard

Copied

Which ”worked like a charm”?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 23, 2019 Jul 23, 2019

Copy link to clipboard

Copied

LATEST

We are glad to see that you are all set. Please feel free to update if you have any further query.

Regards!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines