Unable to open InDesign 2017 on MAC. Error: Cannot open Library "ButtonLibrary.indl".

Explorer ,
Jul 18, 2019 Jul 18, 2019

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Dear friends,

I work with MacBook Pro, and lately Indesign has been opening with a glitch, please see the screenshot attached. Any suggestions on how to fix the problem would be very helpful.

Thank you again and have a great evening.

Screen Shot 2019-07-17 at 10.37.11 PM.png

{Renamed by MOD}

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correct answers 1 Correct answer

Adobe Community Professional , Jul 20, 2019 Jul 20, 2019
I've had this issue before with an InDesign library. Have a look at this advice: InDesign crashes on launch if InDesign libraries are stored on the network

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Adobe Community Professional ,
Jul 18, 2019 Jul 18, 2019

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You show you're running InDesign CC 2017 (two versions behind). Is there a reason you haven't updated to more recent versions which might fix bugs?

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Adobe Community Professional ,
Jul 18, 2019 Jul 18, 2019

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In addition to Steve's question what operating system are you using?

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Adobe Employee ,
Jul 19, 2019 Jul 19, 2019

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Hi there,

Thanks for reaching out. This error shows that we have some issue with the Button Library in the InDesign application folder. Looks like we need to reinstall the application completely. Could you please confirm which operating system (exact version of macOS) you are working on?

Regards,

Srishti

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Adobe Community Professional ,
Jul 20, 2019 Jul 20, 2019

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I've had this issue before with an InDesign library. Have a look at this advice: InDesign crashes on launch if InDesign libraries are stored on the network

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Explorer ,
Jul 21, 2019 Jul 21, 2019

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yes, that worked like a charm...thank you so much again

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Adobe Community Professional ,
Jul 21, 2019 Jul 21, 2019

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Which ”worked like a charm”?

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Adobe Employee ,
Jul 23, 2019 Jul 23, 2019

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We are glad to see that you are all set. Please feel free to update if you have any further query.

Regards!

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