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P: Adding Music to Slideshow Crashes Lightroom

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Engaged ,
Mar 12, 2021 Mar 12, 2021

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Long term Lr6/LrC user. First time creating a slide show.

 

Added photos, mix of portrait and and landscape, into a custom template that shows the Title and Caption. Previewing works fine.

 

I added a music clip; LrC 9.4 froze  then the crash screen came up.

 

I've Googled this issue and it seems to be old. Any idea when it will be fixed?

 

Thanks

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Adobe Employee , Jun 08, 2021 Jun 08, 2021
Greetings, Updates to Camera Raw, Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web, were released today and contain a fix for this issue. Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

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Adobe Employee ,
Mar 12, 2021 Mar 12, 2021

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The current version of Lightroom Classic is 10.1.1. Do you see the problem when you upgrade your software?

If you remove the song, does it work?

If you use a different song, does it work?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Engaged ,
Mar 12, 2021 Mar 12, 2021

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Rikk. I'm aware the the current version is 10.1.1. I'm waiting for 10.2 before upgrading 😉

As to your question, since it crashes when adding, I can't tell if removing it helps.

I have not tried another song.

My query is due to the number of problems over many versions I found.

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Greetings,

Updates to Camera Raw, Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web, were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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