P: CTRL-H switches functions after a few dozen uses

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Participant ,
Apr 18, 2020 Apr 18, 2020

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After HDR stacking a couple dozen sets of images, CTRL-H (to invoke HDR stacking) switches to opening Outlook. Tried switching around to different functions and images to no avail. Shutting down and restarting Lightroom gets it back. Forgot to try the menu option, next time it happens I'll try that. 

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16 Comments
Contributor ,
Apr 19, 2020 Apr 19, 2020

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The menu option works when this bug shows itself. The bug also alternates between opening Outlook, initiating an export and executing an 'Edit In' command. It also happens after a few panos. It's the hardest one to reproduce as we do know what triggers it but it's not consistent.  

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Adobe Employee ,
Apr 19, 2020 Apr 19, 2020

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To be more clear:

[Ctrl]+[H] launches a closed Outlook or switches to an already-open Outlook? 

@Jerry Syder - are you able to reproduce this?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Participant ,
Apr 19, 2020 Apr 19, 2020

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It launches a closed Outlook, I never use Outlook but it is installed as part of MS Office. Also when this happens, all my previous Export settings are changed. The Lightroom restart does not restore the settings. 

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Participant ,
Apr 19, 2020 Apr 19, 2020

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After about 5 stacks, CTRL-H opens an Explorer window (Windows 10) with a heading of Choose Folder. It did this a couple times in the past as well. Also after shutting down Lightroom, it is very slow to re-open. 

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Contributor ,
Apr 19, 2020 Apr 19, 2020

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I can't at the moment as it won't happen. Its happened sporadically throughout the years. There are a few posts that went dormant because it's almost impossible to reproduce. The last time it happened to me, it was 2 months ago maybe. I'd try and record it next time because when it happens, it persists until a restart is made. 

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Contributor ,
Apr 19, 2020 Apr 19, 2020

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This is part of the "initiating an export" bit I mentioned above. Choose Folder is part of an action that happens when exporting and one chooses 'Choose folder later'. So it seems that you have experienced one of the scenarios I mentioned as well. 

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Participant ,
Apr 19, 2020 Apr 19, 2020

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Problem 1: I was surprised sometime back when I accidentally discovered that Ctrl-H (Windows) for HDR stacking worked both in the Library and Develop modules. Well as of today, in the Library module, it opens a Choose Folder window for the Windows File Manager. As it can be difficult choosing the images to stack in the filmstrip:
  • in Library module
  • choose images
  • switch to Develop module
  • Ctrl-H 
  • revert to Library module to find the HDR image or scan around in the film strip 
  • reset to keyword set, see Problem 2 below
 
Problem 2: A separate very irritating problem is that when returning from stacking, it reverts to showing all the photos in my library. Typically I give a keyword to the set of photos being worked on so just clicking on the arrow in the Keyword List takes me straight to those photos. Then I do some editing. Bouncing back and forth between Library and Develop works fine unless I stack some images in which case it reverts to all images. Just one click to recover but still irritating. 

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Participant ,
Apr 19, 2020 Apr 19, 2020

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Well, I'm embarrassed. I forgot that Lightroom needs to be shutdown every hour or so and then it goes back to working normally. Sometimes it gets confused after 15-20 minutes, other times it waits a couple of hours but this has been happening more often with 9.1 and now much more often with 9.2.

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New Here ,
Apr 19, 2020 Apr 19, 2020

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while pressing Ctrl+H i have additional external editor menu, but not HDR merge.
Ctrl+Shift+H works well.

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New Here ,
Apr 19, 2020 Apr 19, 2020

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hmmm...everything goes well after reboot

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Community Beginner ,
Apr 19, 2020 Apr 19, 2020

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I've had the same issue right now, CTRL H worked 30 minutes ago, now it's launching Autopano Giga....?!

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Participant ,
Apr 19, 2020 Apr 19, 2020

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HDR steps, from one that works thru a failure
 
  1. Library module
  2. click right arrow on keyword for the group being worked
  3. highlight 2-5 images
  4. CTRL-H 
    -Auto Align - checked 
    -Auto Settings - checked 
    -Deghost Amount - High
    -Show Deghost Overlay - checked 
    -Create Stack - not checked 
  5. Enter key to perform Merge (sometimes click Merge button) 
  6. click right arrow on keyword for the group being worked
  7. click on HDR image 
  8. switch to Develop module
  9. make some edits: crop, highlights, etc. 
  10. return to Library module 
  11. delete the images that were input to the stack 

--repeat--
 
...
highlight 2-5 images 
CRTL-H 
   -opens Outlook 
   -opens File Manager window 
   -does nothing 
   -or, all I can recall for the moment 

Note: the images to be worked on have been tagged with a keyword. After either opening Lightroom or returning from the HDR operation, all the images are displayed in the Library window. Hence the need to click on the right-arrow to get back to just the images of interest. 


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Contributor ,
Apr 20, 2020 Apr 20, 2020

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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After reading this and the merged threads it does not appear this is related to 9.2.1 but occurred much earlier? Is that correct?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Apr 20, 2020 Apr 20, 2020

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Sometimes when pressing
shortcuts for Merge to Panorama (Ctrl + M) or HDR (Ctrl + H), external
applications open instead of the relevant ‘Merge to’ dialog box. There doesn't seem to be a pattern as to when this occurs.

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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I agree with one of them merging, Jerry.  I have merged it but will leave your post intact. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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