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10

P: Delay after selecting Export

Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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Hey guys !

 

After the latest update, I'm facing a rather annoying problem. After I do all my export settings and press EXPORT Button, LR seems to time out for a couple of minutes (and don't respond) until it starts the export. After that the export time is quick as usual ! 


LR Classic ver 12

MacOS Monterey 12,6

Bug Fixed
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macOS , Windows

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correct answers 2 Pinned Replies

Adobe Employee , Nov 03, 2022 Nov 03, 2022

Update:@johnrellis  
I was finally able to repro this on an older Win 10 system. I will update the investigation bug with the new information. 

 

Update: Newer posts by some customers indicate that a drop shadow on a text watermark will induce bad behavior. I've tested and see no evidence of that based upon the information provided so far. 

Testing on a Mid 2022 Macbook Pro M1 using OS 12.6 and LrC 12.0.1

  1. Create a Watermark with Text containing a drop shadow.
  2.  Export 23 raw files to full size JP
...
Status Investigating

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Adobe Employee , Mar 06, 2023 Mar 06, 2023

Updating status to Fixed

Status Fixed

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replies 139 Replies 139
139 Comments
Explorer ,
Jan 15, 2023 Jan 15, 2023

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No changes. Updated and it takes 30 seconds before the export stats when using watermarks. 😡

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Community Beginner ,
Feb 11, 2023 Feb 11, 2023

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Hey All:

Been doing a ton of research and coming up empty handed, when I am exporting a photo (yes even a single photo) I click on the export button and there is a few second delay before lightroom takes action, its annoying for sure and on my four year old Mac I didnt have the issue.

Brand new Macbook Pro - M2 Max processor - 32 gig of memory - Mac OS Ventura 13.2 - 994 gig available on primary HD - photos are located on NVM drive (2361 meg write speed 2612 read speed with 143 gig available on that drive).

Preferences: Use GPU for export is on - Camera Raw Cache is set to 40 gig (are there other performance settings?).

Lightroom classic 12.1 release - all updates applied.

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Community Beginner ,
Feb 11, 2023 Feb 11, 2023

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Hello - still experiencing this problem.

It is very specifically related to exporting when using a watermark, I uncheck and it works as expected.

This has been open so long Adobe HAS to get this wrapped up, I am pretty much at a standstill until this gets remediated.

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LEGEND ,
Feb 11, 2023 Feb 11, 2023

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A lot of people have reported this bug.

 

1. Are you exporting with a watermark?  If so, does the problem occur when exporting without a watermark?

 

2. Try exporting with Preferences > Performance > Use GPU For Export unchecked.

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LEGEND ,
Feb 11, 2023 Feb 11, 2023

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Community Beginner ,
Feb 12, 2023 Feb 12, 2023

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Yes with watermark and I have changed that setting.

I cant believe this issue has been open this long.

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LEGEND ,
Feb 12, 2023 Feb 12, 2023

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If it's a text watermark, try unchecking Shadows -- that works around the problem for many.

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Community Beginner ,
Feb 12, 2023 Feb 12, 2023

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No its a graphic - I read all of these and tried all of it from what I can tell.

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

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For most of us this does not solve the slowness problem that has persisted since version 12. Before with 11, no problem.

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

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This is unfortunately true ... plus we pay. Wake up Adobe!!!

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Explorer ,
Feb 13, 2023 Feb 13, 2023

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MacStudio Ulta (20core, 64Gb mem)... It takes 8seconds before the export starts (no watermark), 12seconds with textbased watermark.
Karel.

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Adobe Employee ,
Mar 05, 2023 Mar 05, 2023

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Hi, we have fixed this issue in LrC12.2, let us know if anyone is still seeing delays before the export operation starts.

Venkatesh Penjuri
Adobe Lightroom Team

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Explorer ,
Mar 06, 2023 Mar 06, 2023

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THANK YOU!!! 🙏

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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LATEST

Updating status to Fixed

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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