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P: DJI Mini 2 DNG not correct supported by LR Classic V10

Guest
Nov 24, 2020 Nov 24, 2020

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macOS , Windows

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correct answers 1 Correct answer

LEGEND , Dec 30, 2020 Dec 30, 2020

saurabhp wrote, "Good news, this issue has now been fixed! Apparently this wasn't an Adobe issue as thought earlier but issue with the DJI firmware. Update to the latest firmware as the issue is fixed in this update. DJI has also acknowledged this issue in the latest firmware release notes."

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LEGEND ,
Nov 24, 2020 Nov 24, 2020

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Please upload a sample DNG to Dropbox or similar and post the sharing link here. That will enable Adobe to reproduce and diagnose the bug.

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I have the same problem, attached a DNG and a JPG.

Thanks,

Davide

https://drive.google.com/drive/folders/1ad--EobJ7BhzGsJU7exfLPVhkG2DkaG1?usp=sharing

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New Here ,
Dec 03, 2020 Dec 03, 2020

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I have the same problem, attached a DNG and a JPG.

Thanks,

Davide

https://drive.google.com/drive/folders/1ad--EobJ7BhzGsJU7exfLPVhkG2DkaG1?usp=sharing

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New Here ,
Dec 09, 2020 Dec 09, 2020

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No one can check the issue?

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Adobe Employee ,
Dec 09, 2020 Dec 09, 2020

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The JPEG Shows the same issue as the DNG.  I am not understanding if this is a JPEG created from the DNG or if was created independently.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Dec 09, 2020 Dec 09, 2020

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1. The attached JPEG is exported from the DNG

2. Original JPEG is fine

3. DNG in other non Adobe software are fine (e.g. Capture One)

I updated the Google Drive folder.

Thanks,

Davide

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Adobe Employee ,
Dec 09, 2020 Dec 09, 2020

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That is clearer - thank you.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Guest
Dec 09, 2020 Dec 09, 2020

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I have already reported this issue to Adobe over the phone a couple of weeks back and they said they will fix this in the next update.

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Guest
Dec 28, 2020 Dec 28, 2020

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Good news, this issue has now been fixed! Apparently this wasn't an Adobe issue as thought earlier but issue with the DJI firmware. Update to the latest firmware as the issue is fixed in this update. DJI has also acknowledged this issue in the latest firmware release notes.

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New Here ,
Dec 30, 2020 Dec 30, 2020

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Tested the new firmware and everything is ok! Thanks a lot, Davide.

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LEGEND ,
Dec 30, 2020 Dec 30, 2020

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saurabhp wrote, "Good news, this issue has now been fixed! Apparently this wasn't an Adobe issue as thought earlier but issue with the DJI firmware. Update to the latest firmware as the issue is fixed in this update. DJI has also acknowledged this issue in the latest firmware release notes."

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Adobe Employee ,
Dec 30, 2020 Dec 30, 2020

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@John_R_Ellis Thanks for highlighting that, John! 

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