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P: Error Saving PDF - "An error occurred while saving the book: "

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LEGEND ,
Nov 29, 2018 Nov 29, 2018

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"An error occurred while saving the book: an error occurred adding text and fonts to the book."
I am running Windows 10 (v10.0.17134); LR Classic CC v8.0 and v7.5 (to avoid yet another bug) both get the same error. i7-6700K with 16GB RAM, loads of free disk space, 15GB RAW cache, etc so no limitations that should cause problems. I have published around 15 books from LR on Blurb ever since the Book module first appeared; they all use the same layout standards and fonts so nothing new in this book. 

The book was producing a PDF and also uploading to Blurb until I edited some text fields and expanded one text box.  I have tried the community-selected workaround of selecting all text fields (Ctrl-Alt-A) and changing fonts to Arial then back to Myriad Pro (I have always used Myriad Pro except for Georgia on the cover) but still does not work.  Tried both v8.0 and v7.5 but neither work. No text or image boxes added so can't have any new empty boxes (and I am pretty sure there never were any previously). No zero-sized photos or excessive padding on boxes.


After MANY hours of testing I found a fix, at least for my particular case.  I can send a 2MB catalog with a reproducible error and a way of making it work, which also illustrates the bug of LR v8.0 not saving changes in the Book module.  

I narrowed it down to a single line-and-a-bit of text in Myriad Pro; if this word-wraps to a second line in the paragraph then it will not produce a pdf unless I change font to Arial.  If I remove a few letters so it doesn't word wrap, or put in a hard paragraph break at the end of the line instead of letting it word-wrap, then it will produce a pdf in Myriad Pro. Unfortunately if I add the paragraph break and change the first line to "Justify-last line justified" (so that it formats the same as if it did a word-wrap) then it won't generate a pdf; I need to make it "Justify-last line left" and add a short word to the sentence to make the line reach the right border and look the same as if the wordwrap was working.

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11 Comments
Adobe Employee ,
Nov 29, 2018 Nov 29, 2018

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Hi Alan,
Can you please share the catalog where the error is reproducible.

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

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Sorry Prabal; I don't seem to get email notifications of many replies to my problem notifications so I didn't see your reply.  How do I share the catalog?  I would have attached it to the initial comment if I could see how.

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Adobe Employee ,
Dec 05, 2018 Dec 05, 2018

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I sent you and email and CC-ed Prabal from engineering with instructions for sharing a catalog with him.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

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Thanks.  I replied via email.

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Adobe Employee ,
Dec 05, 2018 Dec 05, 2018

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Thanks. Will let you know if we need anything else.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018

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Thanks. Engineering was able to reproduce with your catalog and is looking into it. Thanks!

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jun 19, 2019 Jun 19, 2019

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Was any solution reached to this issue?  I was working on edits to a large photobook that previously converted well, but am adding text and have received this error.  I have a lot of places where the text is centered, so solving the wrap issue would be extremely tedious.  

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LEGEND ,
Aug 15, 2019 Aug 15, 2019

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is this issues solved? I have the same problem, I changed all fonts from MyriadPro to AdobeClear, but still no success. When I try to export to pdf only the cover is exported, the content of my book not.

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Adobe Employee ,
Aug 15, 2019 Aug 15, 2019

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At the top of this page under the Post Title is a status. Currently it is set to In-Progress, meaning it is not fixed but under investigation with an issue filed for the Lightroom Classic team. When the issue is resolved, a post will be made to this thread and the status above changed.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Aug 10, 2020 Aug 10, 2020

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the problem is still there, do you have any news? thank you

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LEGEND ,
Dec 23, 2020 Dec 23, 2020

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@Rikk hi, still having the problem December 2020. any ideas on what to try? Spent hours making a photobook.

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