P: Map and Web modules do not work correctly with 4K UHD monitor

1 Vote
Community Beginner ,
Sep 26, 2016 Sep 26, 2016

Copy link to clipboard

Copied

I recently upgraded to a 4k second monitor to replace a HD monitor.
I did work through various type size issues discussed elsewhere, and the Library, Develop and Book modules are working fine.
The Map and Web modules only partially redraw the main image window and are totally unusable. 
GPU acceleration has no effect. Nvidia GTX 860M driving the 4K UHD monitor via Display Port.

Looks like a bug of sorts to me.  Any ideas on fix or work around?

Thanks!

Bug Fixed
TOPICS
Windows

Views

28

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 08, 2016 Dec 08, 2016
This should be fixed in the CC2015.8/6.8 Update. Give it a try and let us know. 

Votes

Translate

Translate
3 Comments
Adobe Employee ,
Sep 27, 2016 Sep 27, 2016

Copy link to clipboard

Copied

Thanks Harper for finding this bug. We are able to reproduce the same. We will work on this.

-Ganesh

Votes

Translate

Translate

Report

Report
Community Beginner ,
Sep 28, 2016 Sep 28, 2016

Copy link to clipboard

Copied

I have now run into what may be a related issue in the Develop module.  For same 4K monitor as above, when a .JPG is open in the Develop module, a similar redraw issue occurs after a zoom to 1:1 of 3:1.  This does not happen with either .TIF or .DNG, and it does not happen without the zoom to 1:1 or larger.  Other develop function appear OK. 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 08, 2016 Dec 08, 2016

Copy link to clipboard

Copied

LATEST
This should be fixed in the CC2015.8/6.8 Update. Give it a try and let us know. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report