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P: Missing Profiles can cause Preset Installation to silently fail

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Community Beginner ,
May 12, 2021 May 12, 2021

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Hello everyone,

I'm having hard time trying to install this presets... I use lightroom from many years but I can not get around this problem. I've tried everything:
-checked and unchecked Show Partially Compatible Develop Presets (final state: checked)

-checked and unchecked Store preset with catalog (final state: unchecked)

-reset prefs

-delete prefs

-reinstall Lightroom Classic from CC

-check visibility on +>manage presets...

-tried to delete the folder of Settings and add then again

 

Here's the LINK to PRESET maybe you can help me.

Adobe Lightroom Classic v10.2 Camera Raw 13.2

 

Thanks

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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correct answers 1 Correct answer

Adobe Employee , Oct 16, 2021 Oct 16, 2021
Consolidating threads and marking as under investigation
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115 Comments
New Here ,
Mar 27, 2021 Mar 27, 2021

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Hi There -

I've been trying to solve this for a few days and am wit's end. TLDR: imported presets in Lightroom Classic are not showing up, no matter what settings and configurations I try.

 

More detailed story: I'm running LR Classic 10.2 on a Mac Pro with OS 10.15.5 (Catalina). I am working on a project in which I've shot traditional film photos on Kodak Portra 400 as well as images on a Canon 5D and would like to use Lightroom to organize, manage and develop the body of work. Specifically, I would like to use the presets (which are .xmp files and mimic a Kodak Portra 400 aesthetic) to emulate the film look with the digital photos so that the entire body of work has visual cohesion. However, no matter what I try, the .xmp presets refuse to show up in the program despite LR saying the prests have been imported successfully. I've read countless forums trying different solutions, including trying toggling preferences of "Show Partially Compatible Develop Presets" as well as "Store Presets with this Catalog" (both found in Preferences > Presets). Niether of these have had any effect. I've tried manually importing the presets at the file folder level, this did not work either. I've tried importing them as profiles, which failed, too. I've restarted Lightroom and my machine numerous times. I've also tried installing the presets in Lightroom CC, and they did not appear in that program, either. I've tried all of these tactics 4-5 times and am told, over and over, "Unable to Import Prests, All items were already imported." Screen Shot 2021-03-27 at 10.46.02 PM.png

Let me know if you can help me figure this out? Thanks for any help you can offer.

Andrew

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LEGEND ,
Mar 28, 2021 Mar 28, 2021

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Most likely the Kodak Portra 400 .xmp preset has the Treatment & Profile option checked, and the preset refers to a Kodak Portra 400 .dcp camera profile (or perhaps a .xmp creative profile) that also needs to be imported. When the camera or creative profile is missing, LR will let you import the referring Develop preset but then not show the preset (one of numerous rough edges in the "new" LR preset design that Adobe hasn't cared to fix).  

 

See this post for how you can confirm that's what's happening to you:

https://community.adobe.com/t5/lightroom-classic/error-warning-quot-unable-to-import-presets-all-ite... 

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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New Here ,
Mar 28, 2021 Mar 28, 2021

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Hi John -

 

Thanks so much for the reply! I checked out the post you linked me to, and I'm not tech saavy enough to know whether or not your proposed hunch is correct or not. I opened the .xmp in TextEdit (Mac) and saw language similar to what you refer to, but not exact. To be precise, there is a line that says

crs:CameraModelRestriction=""

but no line that says

crs:CameraProfile="

If it helps, I've copy and pasted the entire .xmp text below and attached the xmp, as well:

 

<x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Exempi + XMP Core 5.6.0">
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
<rdf:Description rdf:about=""
xmlns:crs="http://ns.adobe.com/camera-raw-settings/1.0/"
crs:PresetType="Normal"
crs:Cluster="RNI"
crs:UUID="2DC52EC9F6ED4DE4BADD5E314CBDF5C2"
crs:SupportsAmount="False"
crs:SupportsColor="True"
crs:SupportsMonochrome="True"
crs:SupportsHighDynamicRange="True"
crs:SupportsNormalDynamicRange="True"
crs:SupportsSceneReferred="True"
crs:SupportsOutputReferred="True"
crs:CameraModelRestriction=""
crs:Copyright="Really Nice Images (RNI)"
crs:ContactInfo="http://reallyniceimages.com"
crs:Version="11.3"
crs:ProcessVersion="11.0"
crs:HasSettings="True"
crs:GrainAmount="35"
crs:GrainSize="50"
crs:GrainFrequency="50">
<crs:Name>
<rdf:Alt>
<rdf:li xml:lang="x-default">Kodak Portra 400 - grainy</rdf:li>
</rdf:Alt>
</crs:Name>
<crs:ShortName>
<rdf:Alt>
<rdf:li xml:lang="x-default"/>
</rdf:Alt>
</crs:ShortName>
<crs:SortName>
<rdf:Alt>
<rdf:li xml:lang="x-default"/>
</rdf:Alt>
</crs:SortName>
<crs:Group>
<rdf:Alt>
<rdf:li xml:lang="x-default">RNI FILMS 5 Negative - Pro (grainy)</rdf:li>
</rdf:Alt>
</crs:Group>
<crs:Description>
<rdf:Alt>
<rdf:li xml:lang="x-default"/>
</rdf:Alt>
</crs:Description>
<crs:Look>
<rdf:Description
crs:Name="Kodak Portra 400"
crs:Amount="1.000000"
crs:UUID="7820A4A88B1940BAA0E8868B3EC1E660"
crs:Stubbed="true">
<crs:Group>
<rdf:Alt>
<rdf:li xml:lang="x-default">RNI FILMS 5 Negative - Pro</rdf:li>
</rdf:Alt>
</crs:Group>
</rdf:Description>
</crs:Look>
</rdf:Description>
</rdf:RDF>
</x:xmpmeta>

 

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LEGEND ,
Mar 28, 2021 Mar 28, 2021

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

That preset does indeed refer to a creative profile "Kodak Portra 400":

<crs:Look>
<rdf:Description
crs:Name="Kodak Portra 400"

 If you haven't imported that creative profile into your LR, import Develop presets that refer to it won't appear in the Presets panel.  Creative profiles also have the extension .xmp.   If you didn't get such a creative profile along with the preset, you should contact the preset author.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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LEGEND ,
Mar 28, 2021 Mar 28, 2021

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One silly question. You do have a photo selected?

 

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New Here ,
Apr 09, 2021 Apr 09, 2021

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I am trying to install three presets from Archipelago. I went to file/import profiles and presets/selected the files and.. nothing happened. I tried it again but I now get a message that says  "Unable to import Presets : All items were already imported" yet they are no where to be seen. I have "show partially compatible Develop Presets" checked in preferences and "store presets with this catalog" unchecked in preferences. I attached a screen shot of the files- I have made sure they are in the right place, updated lightroom, restarted my computer, and still nothing! If anyone knows the solution please help!

("AQ01 i -iii" are what I am trying to install)

 

Screen Shot 2021-04-09 at 12.23.25 PM.png

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LEGEND ,
Apr 09, 2021 Apr 09, 2021

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1. In the Presets panel, right-click "User Presets" and select Reset Hidden Presets. That will unhide all the preset groups (what Adobe calls preset folders) that might be set as hidden. 

 

2. Next to each preset group, click the triangle to expand the group, showing all the presets within the group.  Carefully examine each expanded group for your presets.

 

3. If you still don't see the presets, go to Finder and attach one of the preset's .xmp files to your reply here.  I can put it under the microscope to see if its valid, it's a Develop preset, and if it refers to a creative profile you may not have imported.

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Thanks for replying!

Followed those steps and still seeing nothing - here is one of the preset files

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LEGEND ,
Apr 09, 2021 Apr 09, 2021

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That preset AQ01.xmp was created with the option Treatment & Profile checked, and if you edit the .xmp file, you can see it refers to the creative profile named "Diffusion":

   <crs:Look>
    <rdf:Description
     crs:Name="Diffusion"
     crs:Amount="0.000000"
     crs:Cluster="Archipelago Quest"
     crs:UUID="5ED3C16D81FD4316833A050D336AAC6C"
     crs:Stubbed="true">

LR isn't very polite when a preset refers to a creative or camera profile that hasn't been imported -- it silently refuses to display the preset.

 

You can look in the profile browser by clicking on the Profile menu at the top of the Basic panel, but almost certainly you won't find a Diffusion profile.

 

Creative profiles are also stored as .xmp files, but your screenshot doesn't show any that might be "Diffusion".  (The actual name of a preset or profile is stored in inside the .xmp file, and it usually matches or nearly matches the file name, but it doesn't have to.)

 

You might look inside what you downloaded to see if you missed some .xmp files, and if that doesn't help, contact the preset developer.

 

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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Based on a quick glance into the XMP files....

 

Open the XMP files in your favorite text editor (not word processor), and verify that the last line in each file is

</x:xmpmeta>

 

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LEGEND ,
May 13, 2021 May 13, 2021

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

When I do File > Import Develop Profiles And Presets and select the downloaded Silky.zip, I see three presets:

johnrellis_0-1620922926275.png

 

Three .xmp files in the .zip didn't get imported: The Warm Up.xmp, The Cool Down.xmp, Silky.xmp. That's because these three had the Treatment & Profile box checked when they were created, and they refer to a creative profile named "Stache". If you edit the .xmp files in a text editor, you'll see that:

   <crs:Look>
    <rdf:Description
     crs:Name="Stache"

 

The provider of the presets should have also given you a creative profile "Stache" that you'll need to import.

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LEGEND ,
May 13, 2021 May 13, 2021

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It's a bug that LR doesn't give you a warning when this happens -- it's wasting a lot of users' time. I finally submitted a bug report:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-presets-silently-omitted-wh... 

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes. Product developers rarely participate in this forum and won't see your feedback.

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Hi All, 

I have an issue with VSCO presets as well. My old laptop crashed. I got a new one and had Big Sur installed on it. Then, when I click on the VSCO installer file, it won't open. The installer file is labeled vsco-04lr-osx. After I click on it, for a split second it looks like something's going to open, but it doesn't open (almost as if a pop-up blocker is operative?). Any asssistance would be greatly appreciated. Thanks!

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Explorer ,
Jun 11, 2021 Jun 11, 2021

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I work with an editor and she created a preset for me using a non-Adobe profile. She sent it over and I tried to import it. It never showed up in the "Presets" section. So closed LR and opened it again. It wasn't there. I tried importing again and received the error "Unable to import presets. All items were already imported". I checked the user preset folder and it is located there. I tried multiple ways of importing, including renaming the preset, and I received the same error every time.

 

So I tried creating a new folder and importing the preset there. The folder does not appear either (even after restarting LR). Then I tried just saving the current settings of the preset to an older preset. That preset disappeared IMMEDIATELY. Then, I was reading around some more and saw someone posting about issues with non-adobe profiles. So I tried creating a new preset with the profile set to Adobe Standard and the preset showed up immediately in the Presets section.

 

It seems there is an issue with creating presets containing non-Adobe color profiles. I have checked all the settings I can (see attached screenshots). Has anyone encountered this before?

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LEGEND ,
Jun 12, 2021 Jun 12, 2021

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When you import a preset that refers to a camera or creative profile that's not currently imported into your LR, then LR will import the preset but it won't warn you about the missing profile and it won't display the preset in the Presets panel.  See this bug report:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-presets-silently-om...

 

Please add your constructive opinion to the bug report and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely Adobe will prioritize the fix, and you'll be notified when the bug's status changes. Product developers rarely participate in this forum and won't see your feedback.

 

Ask your editor to send you the camera profile (a .dcp file) or the creative profile (.xmp file) that the preset references, and then do File > Import Develop Profiles And Presets to import that profile.  That should cause the preset to appear in the Presets panel.

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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At Heather, please use the icon indicated to insert images files so they appear in the body of the post so others can view while reading. Thanks.

InsertPhotos.png

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5.1,; Camera OM-D E-M1.

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Explorer ,
Jun 15, 2021 Jun 15, 2021

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Doesnt' look like I can edit the original message, but here are the images:

Screen Shot 2021-06-11 at 12.06.18 PM.pngScreen Shot 2021-06-11 at 12.06.37 PM.pngScreen Shot 2021-06-11 at 12.07.00 PM.pngScreen Shot 2021-06-11 at 12.07.05 PM.pngScreen Shot 2021-06-11 at 12.09.22 PM.png

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Explorer ,
Jun 15, 2021 Jun 15, 2021

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Both my editor and I own the same profile. So it isn't that I don't own it. She just sent me a preset that uses the same profile we both already own. 

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LEGEND ,
Jun 15, 2021 Jun 15, 2021

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Attach both the preset and the profile here, and I'll take a look.

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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this is the preset/profile my editor sent over

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LEGEND ,
Jun 16, 2021 Jun 16, 2021

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That file "Heather Cook Film Preset.xmp" is a Develop preset (which shows up in the Presets panel). It was created with the Treatment & Profile option, and it refers to the creative profile "Pro400H +1 Normal Noritsu".  

 

Go to the Basic panel, click the Profile dropdown, then Browse. Does "Pro400H +1 Normal Noritsu" appear anywhere in the profile browser?  Be sure to expand all the groups by clicking on their triangles.

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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Yes I own that profile and it displays correctly when I select it. 

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LEGEND ,
Jun 16, 2021 Jun 16, 2021

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If you attach that profile here, I can see if the preset loads properly in my LR configuration.

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Explorer ,
Jun 22, 2021 Jun 22, 2021

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Here you go!

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LEGEND ,
Jun 22, 2021 Jun 22, 2021

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The Develop preset "Heather Cook Film Preset" refers to the profile "Pro400H +1 Normal Noritsu", while the profile you uploaded is named "Pro400H Noritsu Normal EXP +1".   

 

Does the profile referenced by the preset, "Pro400H +1 Normal Noritsu", appear in your profile browser?  If so, please upload that. If not, then that explains why the preset isn't appear in the Presets panel (due to the bug in LR).

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