P: Publishing service to Facebook page not working

4 Votes
Explorer ,
Jan 16, 2015 Jan 16, 2015

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Why it is not possible to publish photos through Lightroom publishing service to Facebook Page anymore. Under the publish service setup there is no more option to choose Facebook Page albums or timeline album. Only my personal Facebook page albums are available.

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correct answers 1 Correct answer

Adobe Employee , Apr 21, 2015 Apr 21, 2015
We've made FB posting more robust in Lightroom CC/Lightroom 6.

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Explorer ,
Jan 17, 2015 Jan 17, 2015

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I'm having this same problem! I am hoping to hear a reply from Adobe.

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Explorer ,
Jan 17, 2015 Jan 17, 2015

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I have been posting photos to my Facebook Page "Paul Diming Photography" for a few years now. In the last two days I have not been able to post. When I try to create a new published Collection, I no longer see the existing Facebook Albums associated with my Facebook Page.

Please help!

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LEGEND ,
Jan 18, 2015 Jan 18, 2015

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My Lightroom can post to my main facebook account, but suddenly can no longer post to the page I created for my photography.

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Explorer ,
Jan 18, 2015 Jan 18, 2015

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Right on the money James. You are experiencing the same problem several of us are. Thank you for adding your voice!

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LEGEND ,
Jan 18, 2015 Jan 18, 2015

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I'm sure it's facebook.

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Explorer ,
Jan 18, 2015 Jan 18, 2015

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I've reported the problem to Facebook. Maybe it would help if everyone else did the same.
1. Click on the pull down on the far upper right of the screen.
2. Click "Report a Problem"
3. Click "Something Isn't Working"
4. Select Pages on the pull down.
5. Explain the problem.
6. Upload a screen image. I captured an image of trying to create a new published collection with the pull down showing no Page Albums listed.

It might help for Facebook to know that it isn't just me having the problem.

Paul.

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LEGEND ,
Jan 18, 2015 Jan 18, 2015

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I reported it to facebook, as well. Can't hurt.

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Explorer ,
Jan 18, 2015 Jan 18, 2015

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Excellent! Thanks James!

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Adobe Employee ,
Jan 21, 2015 Jan 21, 2015

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We're looking into it with our friends at Facebook.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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Thank you Jeffrey for your efforts to help us!

Let us know if you need any further information.

Paul.

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LEGEND ,
Jan 21, 2015 Jan 21, 2015

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Y'all might try Jeffrey Friedl's Facebook plugin until Adobe gets theirs straightened out..

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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Yes, I am using his plug-in until Adobe's publish service is working again. I just end up with more publish collections to manage than I would like. I publish to several albums on my FB page daily.

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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It looks like the problem has been resolved!

I am now able to select an Existing Non-User Album!

See if it works for you!

Awesome news!

Paul.

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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Thank you Jeffery for yours and everyone's efforts at Adobe & Facebook who worked to solve this issue!

Job well done!

Paul.

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LEGEND ,
Jan 21, 2015 Jan 21, 2015

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How was the issue resolved - any idea?

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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That would be a question for Jeffrey Tranberry above. We tried our best to make the issue visible to Adobe and Facebook separately via bug reporting and forum input.

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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Thank You very much Jeffrey! It's working now.

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Explorer ,
Jan 21, 2015 Jan 21, 2015

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It's working now! Thanks to Jeffrey. Well done!

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Adobe Employee ,
Jan 22, 2015 Jan 22, 2015

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Cool. Glad to hear it's working now.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Jan 22, 2015 Jan 22, 2015

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Yes really cool! Thanks for the quick reaction and solution!

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LEGEND ,
Jan 22, 2015 Jan 22, 2015

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I'm still curious who changed what, or should I just chalk this up to "a miracle..".

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Adobe Employee ,
Jan 22, 2015 Jan 22, 2015

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FB was able to flip some bits back.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jan 22, 2015 Jan 22, 2015

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Thanks Jeffrey.

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Adobe Employee ,
Apr 21, 2015 Apr 21, 2015

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We've made FB posting more robust in Lightroom CC/Lightroom 6.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
May 03, 2015 May 03, 2015

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No problem for me LR CC to my time-line in FB
Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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