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P: "None" doesn't appear in Library Filter bar Keyword column until restart

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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When there's a batch of recently imported photos that I start adding keywords to, the "None" option doesn't appear in the Library Filter bar's Metadata browser Keyword column until you restart the app. This bug has gone on for some time, and it's a pretty big annoyance as someone who uses Keywords a lot.

 

[See this screen recording for steps to reproduce the bug in LR 10.1.1 / Mac OS 10.15.7:

https://www.dropbox.com/s/e4l1yiqirv85zss/metadata-keywords-column-none.2021.01.22.mov?dl=0 -JRE]

 

 

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Adobe Employee , Mar 15, 2021 Mar 15, 2021
Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue. Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

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LEGEND ,
Jan 21, 2021 Jan 21, 2021

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Can you please post a screenshot that shows what you're referring to?  I don't see "Keywords" anywhere inside the Library > Metadata panel, much less "None", nor do I see "None" inside the Library > Keywording panel:

Untitled-d7dbdcfb-8439-4d1b-ab01-10e8067fcf09-515118528.png

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Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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Sorry, forgot to say this is in the Filter pane of the Library module. "None" is only showing up in this screen shot because I imported, added keywords, then quit LR and restarted LR to force "None" to appear.
filterserror-f5f04c15-c6b6-428d-8b6f-bf419c91d928-1066127272.png

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LEGEND ,
Jan 22, 2021 Jan 22, 2021

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Thanks, I was able to reproduce this in my LR 10.1.1 / Mac OS 10.15.7.  See this screen recording:

https://www.dropbox.com/s/e4l1yiqirv85zss/metadata-keywords-column-none.2021.01.22.mov?dl=0 

I've noticed in other circumstances that the Metadata browser's Keywords column didn't seem to always update until after a restart, but I wasn't able to identify what exactly was going on or how to reproduce.  It's good to have a reproducible case.

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Adobe Employee ,
Jan 22, 2021 Jan 22, 2021

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Does exiting the Library Filter and then waiting a few seconds before reinvoking the Library filter cause the None to populate?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Jan 22, 2021 Jan 22, 2021

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Not for me.  Just now, I tried turning off the Library Filter, waiting for 30 seconds, turning it on, switching to All Photographs and particular folders and collections, choosing a different column (Date and File Type), adding the Keyword column from the drop-down menu rather than relying on my custom filter preset.  

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LEGEND ,
Jan 22, 2021 Jan 22, 2021

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Eric, I edited the terminology in your post slightly to clarify.

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LEGEND ,
Jan 22, 2021 Jan 22, 2021

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I can duplicate this issue.   To expand on the issue, NONE does not update after an Import.  If you had 10 photos without keywords and import 4 new photos and then select All Photographs it will still say 10 by NONE.  If you change one keyword then it will update and not require a restart but this shouldn't be necessary.  

BTW, if you create a Smart Collection that tests for NO keywords it updates correctly after the import

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

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We've logged a bug for this with the team. Thanks for the reports.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Jan 26, 2021 Jan 26, 2021

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Thanks..............

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Adobe Employee ,
Mar 15, 2021 Mar 15, 2021

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Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Mar 16, 2021 Mar 16, 2021

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The problem is fixed in my LR 10.2 / Mac OS 10.15.7.

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