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P: Slideshow Export video hangs if the mov video has quick develop settings applied

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LEGEND ,
Jun 17, 2020 Jun 17, 2020

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Lightroom 9.2.1 had this problem, I was hoping 9.3 would fix the bug. It doesn't!

If you create a slideshow which contains mov files, if you do no changes to the mov file, the slideshow Export video works fine. However, if you change the mov file white balance or tone (e.g. in the library quick develop panel) then try and export the slideshow as a movie, the process just hangs forever.

Does anyone else see this problem? can you try and reproduce.

My mov files are created by a Fujifilm X-T3, I'm using MAC OS Catalina 10.15.5

Here's my system information:

Lightroom Classic version: 9.3 [ 202005281810-476e492c ]License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.15.5 [19F96]
Application architecture: x64
Logical processor count: 8
Processor speed: 4.0 GHz
SqLite Version: 3.30.1
Built-in memory: 24,576.0 MB
Real memory available to Lightroom: 24,576.0 MB
Real memory used by Lightroom: 1,759.6 MB (7.1%)
Virtual memory used by Lightroom: 7,041.7 MB
Memory cache size: 39.8MB
Internal Camera Raw version: 12.3 [ 493 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 151MB / 12287MB (1%)
Camera Raw real memory: 204MB / 24576MB (0%)
Displays: 1) 5120x2880

Graphics Processor Info: 
Metal: AMD Radeon R9 M295X

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macOS, Windows

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Adobe Employee , Oct 26, 2021 Oct 26, 2021
Greetings,   The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ].    Note: iOS and Android updates may take up to a week to appear in your App Store.   Thank you for your pat...
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Adobe Employee ,
Jun 22, 2020 Jun 22, 2020

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Paul,

I can replicate this and will log a bug for it.  Thanks for the report. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Greetings,

 

The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ]. 

 

Note: iOS and Android updates may take up to a week to appear in your App Store.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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