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P: Some Smart Previews were not built

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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ScreenShot20201029at8.11.56am-a25023f9-2dbf-453c-9c9f-cd8c86cdb9da-1498403579.pngScreenShot20201029at8.11.56am-a25023f9-2dbf-453c-9c9f-cd8c86cdb9da-1498403579.png

I have upgraded to Lightroom Classic v10 and have the latest version on my mac.  When I import photos I get the following window.

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correct answers 1 Correct answer

Adobe Employee , Dec 08, 2020 Dec 08, 2020
Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify you are no longer experiencing the issue. Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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Hi!

I get this message when importing photos. "some smart previews were not built." This problem has begun to occur since I upgraded the LR Classic recently. It happens to every photo I import. What seems to be the cause? Please help me!

ScreenShot20201025at11.44.32PM-472e8958-f680-486f-a63c-04bf21004371-1060421394.png 

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Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

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Hi,

Can you provide some more details regarding the issue?

1) Import source and destination. Are you trying to import from any device iPhone, SD card, SSD or NAS?

2) What are the import panel settings i.e. type of preview(Minimal, standard etc), import type(COpy as dng, copy, add)

Thanks

Mayuri

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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Hi,

 

Can you provide some more details regarding the issue?

1) Import source and destination. Are you trying to import from any device iPhone, SD card, SSD or NAS?

2) What are the import panel settings i.e. type of preview(Minimal, standard etc), import type(COpy as dng, copy, add)

 

Thanks

Mayuri

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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I am importing from an SD card from an OMD EM5 MKII Olympus camera in raw.  I copy as dng, other settings see screen shots.

ScreenShot20201029at8.11.26am-2da05075-4b62-4966-8f9b-087cabeaf4f1-1863100008.png

ScreenShot20201029at8.11.20am-7fd64faf-6fe5-4894-8b37-e6dde4f7b7a7-833045218.png
ScreenShot20201029at8.22.37am-1217ce54-6c16-47b6-a4ac-a7b2773e7c3a-1795018136.png

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Community Beginner ,
Oct 29, 2020 Oct 29, 2020

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1. Import source: SD card

2. Destination: internal SSD for Macbook Air, internal SSD for iMac.

3. Import panel settings: 1:1 preview, copy as DNG

I have used these settings years until I upgraded to LR Classic 2021 in both devices.

ScreenShot20201030at1.33.53AM-227a7958-62dc-4ea1-932f-87c2615330cf-1091591515.png
ScreenShot20201030at1.34.09AM-7c7f50fe-18e5-4509-ba96-7a2c8af0dcb0-382167313.png
ScreenShot20201030at1.34.57AM-dfb8409a-5404-4925-b764-37b7f21b4e64-2033057592.png

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LEGEND ,
Oct 30, 2020 Oct 30, 2020

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Hi, this seems to be the same problem I'm having on Windows:

https://community.adobe.com/t5/lightroom-classic/error-generating-smart-previews-on-import/m-p/11552...

(System Info in this thread)

Michael

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LEGEND ,
Oct 30, 2020 Oct 30, 2020

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Short summary on my problem:

I just upgraded my Lightroom Classic v6 to v10 (on Windows 10). When I'm importing now new photos, I get this error: "Some Smart Previews were not built. Photos failed to build."

On my import I use "Copy as DNG" with the options

  • Previews:  1:1
  • Build Smart Previews
  • Develop Settings:  <my own>
  • Metadata: <my own>

My system info can be found in this linked thread above

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LEGEND ,
Oct 30, 2020 Oct 30, 2020

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I am having the same issue on windows 10. any ideas. 

Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 3.0 GHz
SqLite Version: 3.30.1
Built-in memory: 16320.9 MB
Real memory available to Lightroom: 16320.9 MB
Real memory used by Lightroom: 713.4 MB (4.3%)
Virtual memory used by Lightroom: 886.4 MB
GDI objects count: 611
USER objects count: 1882
Process handles count: 1582
Memory cache size: 100.0MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 34MB / 8160MB (0%)
Camera Raw real memory: 35MB / 16320MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 2060 (27.21.14.5148)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\dave3\Pictures\Lightroom\Lightroom Catalog-v10.lrcat
Settings Folder: C:\Users\dave3\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

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LEGEND ,
Oct 30, 2020 Oct 30, 2020

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H, I am having the same issue about the Smart Preview not building. In addition, I am getting a warning which tells me that "some files could not be renamed" and I am left with a mishmash of files names, some in the correct sequence I have preset in LR but others still with the unchanged camera file name. I am left feeling very uneasy about what is going on in the background! EEEEEKKKKK!

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LEGEND ,
Oct 30, 2020 Oct 30, 2020

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I'm having the same problem after upgrading as well.  Same settings as Mayuri_Jain

Richard

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New Here ,
Oct 30, 2020 Oct 30, 2020

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The same here... 😞

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Adobe Employee ,
Oct 30, 2020 Oct 30, 2020

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@joon I merged you post to a similar thread

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LEGEND ,
Oct 31, 2020 Oct 31, 2020

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I’ve just upgraded Lightroom Classic on my Windows 10 PC to Version 10.0. Now it fails to create Smart Previews when importing images. It does however successfully create Smart Previews if I select an imported image an request it to create one. I have tried removing the SmartPreviews.lrdata folder as suggested in earlier thread and same problem exists.

My workflow: I transfer images from camera to the computer using Nikon Transfer 2 and the import them to the library on the PC, converting them to DNG & building Smart Photos, using Lightroom.

Help Welcome..

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LEGEND ,
Oct 31, 2020 Oct 31, 2020

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LEGEND ,
Oct 31, 2020 Oct 31, 2020

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Same problem on Mac - Problem is only with Copy as DNG

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Adobe Employee ,
Nov 01, 2020 Nov 01, 2020

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Hi,

Thanks for the details. We are able to replicate the issue. We will look into the fix on priority.

Meanwhile as an alternative, please do import - copy as dng and when all the images are converted to dng , Go to Library> Previews> Build Smart Previews.

That will help in generating smart previews for dng.

Thanks for your help.

-Mayuri

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Adobe Employee ,
Nov 01, 2020 Nov 01, 2020

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Hi,

 

Thanks for the details. We are able to replicate the issue. We will look into the fix on priority.

 

Meanwhile as an alternative, please do import - copy as dng and when all the images are converted to dng , Go to Library> Previews> Build Smart Previews.

 

That will help in generating smart previews for dng.

 

Thanks for your help.

 

-Mayuri

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LEGEND ,
Nov 03, 2020 Nov 03, 2020

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Same for me 😞 

Windows 10, Classic Ver 10.0

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LEGEND ,
Nov 04, 2020 Nov 04, 2020

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After updating my catalog for LRC version 10, I'm now getting an error that smart previews will not build after import. Here's my process:

Mac version 10.15.7 (brand new iMac that replaced my old machine)

LRC version 10.0

 

I'm importing photos from my CF card via USB adapter to a folder on my Lacie Rugged external drive via Thunderbolt. The photos import without issue, however I do have the "create smart previews" box checked so they will build after import. I get the following error box: Some Smart Previews were not built. Then it lists all of the photos I imported stating "Photos failed to build".

 

After spending an hour on the phone with customer service. They told me that it was a permissions issue with my Lacie external drive. After navigating to it in finder, the drive shows read & write access for: Me, Staff & everyone.

 

Please help,

Ray

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LEGEND ,
Nov 04, 2020 Nov 04, 2020

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Yes, but you're not importing just to a drive, but to a folder inside that drive. See 2 screenshots. Notice "apply to enclosed items". Maybe the folder inside the drive doesn't have full read/write rights? Permissions can get whacked by an installation (like your upgrade to LRC V10).

ScreenShot20201104at2.47.02PM-65611f0a-3534-4c5e-80e8-83041a4c895d-1235574632.jpg

ScreenShot20201104at2.45.53PM-3e76adb8-8efd-470a-af90-d23f04dea72c-1654744890.jpg

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LEGEND ,
Nov 07, 2020 Nov 07, 2020

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Same issue for me, just updated to V10 I'm on a MacBook Pro (up to date) and use an external drive for photos (lrcat. is on MacBook) and get same error as above for all imports... "some smart previews were not built" .... "Photos failed to build (no.)" when importing RAW as "Copy as DNG" into LrC... following thread for update thanks!

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LEGEND ,
Nov 09, 2020 Nov 09, 2020

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I am having the same issue here!

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LEGEND ,
Nov 09, 2020 Nov 09, 2020

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Yesterday, I also came across this bug. Used the workaround suggested by mayuri jain.

osx 10.14.6

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LEGEND ,
Nov 12, 2020 Nov 12, 2020

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Hola. I have the same problem. No smart preview at import from SD to external SSD. Before the new LR version, I did not any problem with that. At the moment, I use the alternative option.

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LEGEND ,
Nov 13, 2020 Nov 13, 2020

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Yup! I have the same issue as well.

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