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69

P: Tone curve still broken in

Enthusiast ,
Dec 08, 2016 Dec 08, 2016

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The bug that I reported here has not been squashed in the latest Lightroom.

The problem is hysteresis in the response of points on the tone curve control when following mouse movements.

If you drag a point (say, the white point) in the Tone Curve and move it back and forth, after a few drags you will not be able to put the point back in the upper right corner of the response panel.

The underlying cause is that (a) the point does not move directly with the cursor (LR hides the cursor so you can't see this, but when you let go of the mouse button you will see that the cursor does not align with the point, (b) as you drag, the relationship between the cursor position and the point changes, when the point hits the right edge of the box and the cursor continues to the right, then when you move the cursor back to the left it does not "pick up" the point at the same location that it "left" the point, and (c) the (invisible) cursor is limited by Mac OS to stay on the screen.

The work-around (which is not perfect), is to make your Lightroom window smaller so that there is more space beyond the right edge of the window, so the hysteresis effect doesn't show up as quickly. If you have 2 screens, you can move the Lightroom window to the left screen, which effectively solves this problem.

I assume that this problem occurs for all four edges of the Tone Panel, but because the Tone Panel is on the right hand side of the Lightroom window, the effect is seen mostly when trying to move a point on the tone curve to the right hand side of the panel.

If this is not clear, let me know, and I'll see if I can post a video.

[Edit -- I just confirmed this bug for the top edge of the Tone Curve as well.]

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correct answers 1 Correct answer

Adobe Employee , Mar 07, 2017 Mar 07, 2017
The bug associated with this post and thread is still open at Adobe. The bug to which the Blog Post refers and to which Alan subsequently refers is different. 

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Community Beginner ,
Mar 07, 2017 Mar 07, 2017

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Just updated to 2015.9 and the tone curve problem still exists with Sierra. Apparently Adobe is perfectly OK taking customers' money and providing faulty products. 

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Adobe Employee ,
Mar 07, 2017 Mar 07, 2017

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The bug associated with this post and thread is still open at Adobe. The bug to which the Blog Post refers and to which Alan subsequently refers is different. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Enthusiast ,
Mar 07, 2017 Mar 07, 2017

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So, I repeat, if we knew which bug Adobe said it had fixed, we would be less outraged (Perhaps just as annoyed, but not speaking quite as emotionally). The "New features summary" for this release says that it has fixed a bug, which links to a bug report, which Adobe staff have equated with this bug.
Unfortunately, you're all right. The tone curve panel is still having issues. The team has acknowledged the continuing of this bug. Here's the latest bug report and thread that the team is following: Tone curve still broken in LR CC2015.8 | Photoshop Family Customer Community
If you could all go to that thread and post your respective System Information and other relevant details or at least, click the "Me Too" button up top, that would help the bug stay at the top of our priority.
Melissa

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LEGEND ,
Mar 07, 2017 Mar 07, 2017

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Yup same here.

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LEGEND ,
Mar 07, 2017 Mar 07, 2017

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I believe it's the very same issue that's been plaguing the app for many iterations already. 🙂 

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New Here ,
Mar 07, 2017 Mar 07, 2017

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2015.9 and the issue is still there...

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Community Beginner ,
Mar 08, 2017 Mar 08, 2017

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Still there the bug.... 

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New Here ,
Mar 08, 2017 Mar 08, 2017

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Finally the curves are working now!!!

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Community Beginner ,
Mar 08, 2017 Mar 08, 2017

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Is It...?

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New Here ,
Mar 08, 2017 Mar 08, 2017

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yep, at my system (mac pro) they work great now!

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Community Beginner ,
Mar 08, 2017 Mar 08, 2017

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Lucky guy..., no with my iMac... with Sierra!!!!!!!

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LEGEND ,
Mar 08, 2017 Mar 08, 2017

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Updated to 2015.09. It gets better, but problem still occurring when trying to move point on curve to right. And sensitivity could be better (cursor is "jumping" when moving). All this even after restarting.

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New Here ,
Mar 08, 2017 Mar 08, 2017

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2015.9 makes it usable for me, but still quite janky. 

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Participant ,
Mar 15, 2017 Mar 15, 2017

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LR CC 2015.9 - for me there is no change in tone curve behave. Still, can't adjust smoothly moving point right or up.

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LEGEND ,
Mar 24, 2017 Mar 24, 2017

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Same problem here. Mac Os 10.12.3 and Lightroom 2015.9.

Hope to solve this problem soon, can't edit photos!

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Adobe Employee ,
Mar 27, 2017 Mar 27, 2017

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We have identified and are currently testing an additional fix for the Tone Curve issues. We hope to deploy this shortly. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Mar 29, 2017 Mar 29, 2017

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Having the same problem.
My lightroom curve reacts like crazy when moving the points. Imposible to use.
Please solve this issue asp.
Thanks!

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LEGEND ,
Mar 29, 2017 Mar 29, 2017

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Dealing with similar Issue.
Impossible to move Lightroom curve points smoothly. 
Really hard to use, almost impossible.
Any solution? 

Lightroom CC 2015 8
Mac OS Sierra 10.12

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Adobe Employee ,
Apr 11, 2017 Apr 11, 2017

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This issue should be fixed in Lightroom CC2015.10/6.10.  Please update your system and let us know if you have any additional issues. 

Additional information on this update can be found here: http://blogs.adobe.com/lightroomjournal/2017/04/lightroom-cc-2015-10-now-available.html
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Apr 11, 2017 Apr 11, 2017

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Now Curve Tone works fine... but another issue... with camera raw.... when you try to edit a file in Photoshop from LR you get a warning about update camera raw to 9.10 but it is already updated. 
Mac Sierra LR 2015.10 Camera Raw 9.10

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Mentor ,
Apr 11, 2017 Apr 11, 2017

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Buttery Smooth now! 

Think you all could bring the Curve tool into the 21st Century next? We could really use a Lum curve as well as Relative functions like those found in DaVinci and Fresh Curves. A resizable pop-out would also be a dream as some of us would really like to be able to dial in the curve with much greater precision.

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Enthusiast ,
Apr 11, 2017 Apr 11, 2017

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Thanks, Rikk and team, for fixing this annoying bug.

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New Here ,
Apr 11, 2017 Apr 11, 2017

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Not sure what I'm doing wrong, but everything is up to date and the tone curve still isn't working... iMac with sierra. Lightroom CC

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New Here ,
Apr 11, 2017 Apr 11, 2017

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Mine still isn't working

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Community Beginner ,
Apr 12, 2017 Apr 12, 2017

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Works for me now finally with LR 2015.10 and macOS 10.12.4. Thanks for fixing. It's been a long wait.

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