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can't have dehaze option

New Here ,
Apr 03, 2017 Apr 03, 2017

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Hi There,

it seems that i have installed the latest version of lightroom. When i check update on the creative cloud panel it show that all my apps are up to date.

I have installed and reinstalled many times lightroom but still not the dehaze options. Below the info regarding my LR.

Lightroom version:  CC 2015 [1014445]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.12 [3]

please help

thanks

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correct answers 1 Correct answer

Adobe Community Professional , Apr 03, 2017 Apr 03, 2017
First, sign off, reboot and sign back in: Sign in and sign out to activate or deactivate Creative Cloud apps Then, try update from the help menu and/or from the CC desktop app.

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Enthusiast ,
Apr 03, 2017 Apr 03, 2017

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Assuming you have at least CC2015.1, you also need to be using Process Version 2012 on your images (found under Camera Calibration)

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Enthusiast ,
Apr 03, 2017 Apr 03, 2017

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You don't have CC2015.1 - you need to update.

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New Here ,
Apr 03, 2017 Apr 03, 2017

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ok. how to update. Every time i go to the up date panel on cc. it show that its up to date

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Adobe Community Professional ,
Apr 03, 2017 Apr 03, 2017

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If the system is not getting the updates correctly (not all that uncommon), try this link:
https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Download Photoshop Lightroom

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New Here ,
Apr 03, 2017 Apr 03, 2017

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thanks. once i download i have a message error saying :

Update failed. Please contact your admistrator. Uodate have been suppressed by the administrator

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Adobe Community Professional ,
Apr 03, 2017 Apr 03, 2017

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First, sign off, reboot and sign back in: Sign in and sign out to activate or deactivate Creative Cloud apps

Then, try update from the help menu and/or from the CC desktop app.

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New Here ,
Apr 03, 2017 Apr 03, 2017

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thanks a lot guys... I have uninstalled and reinstalled everything now update works fine...

thanks for the help... make my day

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Adobe Community Professional ,
Apr 03, 2017 Apr 03, 2017

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You have version 2015.0 installed.

You need version 2015.1 or higher.

This is a simple need update LR to the current version, 2015.9.

Installing LR is a two-step process:

- install the base x.0 version

- install the latest x.y update.

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