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Catalog open/import doesnt work (after upgrading system /win 7 > win 10)

New Here ,
Jan 16, 2021 Jan 16, 2021

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i got a new system (Win 10, formerly win7) and installed the Lightroom Classic rom the Cloud App.

 

Now i want to open or import the lightroom catalogue. but i get the attached error alert - it says there is now "writing perimssion" (the file + folder don´t have any restrictions) or another adobe app using this file (but there is no other adobe app opened)

 

ps: the workaround with deleting the .lock file does not work..

 

1. any ideas to open this acatalogue?

2. where are the settings and final versions of my edited photos saved? in this catalogue file?

 

thank you soo much for your ideas!

best wishes from Hamburg/Germany, Alex

TOPICS
Bug, Import and export, Problem or error, Windows

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correct answers 1 Correct answer

Adobe Community Professional , Jan 20, 2021 Jan 20, 2021
If the permissions for your user account seem correct, try setting the permissions for the "everyone" group and see what happens.

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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Please attach screen captures in your message via the "Insert Photos" icon. Many of use will not download attachments.

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New Here ,
Jan 18, 2021 Jan 18, 2021

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thanks dj_paige, here it is:

 

adobe.PNG

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Adobe Community Professional ,
Jan 16, 2021 Jan 16, 2021

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OS upgrades can easily mess with user permissions.

Using Windows File Explorer, check your account permissions on the drive, on the root picture folder, on the catalog folder, and on the LrCat file.

 

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New Here ,
Jan 18, 2021 Jan 18, 2021

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thanks ManiacJoe. i already did all of that - but it doesn´t work

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New Here ,
Jan 18, 2021 Jan 18, 2021

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this is the error message.

 

adobe.PNG

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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If the permissions for your user account seem correct, try setting the permissions for the "everyone" group and see what happens.

 

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New Here ,
Jan 21, 2021 Jan 21, 2021

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hey ManiacJoe, it seemed this whas the needed answer.

I didn´t need todo it for Everyone, just for the user

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