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Hi there... I have been using lightroom 6.14 for a few years now with great success. Recently I started getting into softproofing, to try and get better prints from my inkjet. One day I went into the softproofing and used it to create a virutal copy and lightroom crashed on me. Ever since then, when I create a virtual copy, or delete a virtual copy, even outside of softproofing, I get a crash. When I re-open lightroom, the new virutal copy will be there if I created one, or it will be gone if I deleted it. Running windows 10. Catalog and images are stored on an external SSD, about 1 TB with 44K images. Never had this problem until I tried creating a virtual copy thru the soft proofing function.
The below error seems to point to face detection. It was enabled, I have disabled it in the catalog. This only seems to affect images that I have recently added to the catalog, if I try this with an image that I added a year ago, no issues. I also have another catalog that is much smaller, no issues with using virtual copies in it.
Faulting application name: lightroom.exe, version: 6.14.0.10, time stamp: 0x5a2fb907
Faulting module name: libfrsdk-8.6.0.dll, version: 8.6.0.1, time stamp: 0x51002c01
Exception code: 0xc0000005
Fault offset: 0x000000000001f6fe
Faulting process id: 0x241c
Faulting application start time: 0x01d6d814287b724c
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Program Files\Adobe\Adobe Lightroom\CIT\Plug-ins\FaceRecognition\libfrsdk-8.6.0.dll
Report Id: 22b10dca-7cae-4596-8d11-04421e9f2bf2
Faulting package full name:
Faulting package-relative application ID:
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I meant to say that disabling face detection in the catalog did not stop the crashing.
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libfrsdk-8.6.0.dll
That comes up in problems with Face Recognizing on Lr 6. Lots of problems reported. Some speculation that the dll has expired due to age, or a license to use it has been expired (By Adobe)
Make sure Face Recognition is paused.
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Wow, did some googling on the dll name, and found some info in the photoshop forums. Problem is that the dll library expired on 12/06/2020, just a few days ago. Two workarounds are setting the date back on your computer to before 12/6/2020 before launching lightroom, or renaming the CIT plugin folder, which is what I did. Now I can create and delete virtual copies without crashing. So much for being a perpetual license...
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See the following link at the official feedback site, add yourself to it
and/or this one
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I had problems with crashes on creating virtual copies. Mac OS X 10.13.6, Lightroom 6.14
I solved it that way:
Go to application folder. Open Lightroom.app -> show package contents
Go to Frameworks -> CIT -> Plug-ins -> FaceRecognition
I deleted the complete folder FaceRecognition
No I have no more crashes on creating a virtual copy.